At a Glance
- Tasks: Manage customer queries and coordinate maintenance works in a fast-paced environment.
- Company: Join a dynamic team focused on delivering excellent customer service.
- Benefits: Competitive hourly rate and immediate start available.
- Other info: Immediate start needed; great opportunity to gain valuable experience.
- Why this job: Perfect for those who thrive in busy settings and love helping customers.
- Qualifications: Experience in customer care and strong organisational skills required.
The predicted salary is between 15 - 15 € per hour.
We are currently recruiting for an experienced Customer Care Coordinator to join a busy and fast-paced team on a temporary basis with an immediate start available. This is a fantastic opportunity for someone with strong customer service and administration experience who enjoys working in a professional environment and managing customer queries through to resolution.
Duties will include:
- Handling incoming customer queries via phone and email
- Coordinating maintenance and remedial works
- Liaising with contractors, suppliers and internal departments
- Updating customer records and maintaining accurate documentation
- Scheduling appointments and tracking progress of outstanding works
- Ensuring excellent customer service is delivered at all times
The ideal candidate will have:
- Previous customer care or coordinator experience
- Strong administrative and organisational skills
- Excellent communication skills
- Ability to prioritise workload in a busy environment
- COINS system experience preferred
This is a temporary role requiring an immediate start, so candidates must be available immediately or at short notice. To apply, please send your CV today.
Customer Care Coordinator in Billingshurst employer: Harris Lord Recruitment
Harris Lord offers a dynamic and supportive work environment for Customer Care Coordinators, where employees are encouraged to thrive in a fast-paced setting. With a focus on professional development and a commitment to delivering exceptional customer service, this temporary role provides an excellent opportunity to enhance your skills while working alongside a dedicated team. The company's emphasis on collaboration and effective communication ensures that every team member feels valued and empowered to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Care Coordinator in Billingshurst
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking insightful questions not only shows your interest but also helps you figure out if the role is right for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Care Coordinator in Billingshurst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service and administrative experience. We want to see how your skills match the role of a Customer Care Coordinator, so don’t be shy about showcasing relevant achievements!
Showcase Communication Skills:Since excellent communication is key for this role, include examples in your application that demonstrate your ability to handle customer queries effectively. We love seeing how you’ve resolved issues in the past!
Highlight Organisational Skills:This role requires strong organisational skills, so mention any experience you have with scheduling or managing multiple tasks. We appreciate candidates who can prioritise their workload in a busy environment!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for this fantastic opportunity right away!
How to prepare for a job interview at Harris Lord Recruitment
✨Know Your Customer Care Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you handle customer queries and resolve issues, as this role is all about delivering excellent service.
✨Familiarise Yourself with COINS
If you have experience with the COINS system, make sure to highlight it. If not, do a bit of research to understand its functionalities. Showing that you’re proactive about learning can impress the interviewer.
✨Demonstrate Your Organisational Skills
Prepare examples of how you've managed multiple tasks or prioritised workloads in previous roles. This will show that you can thrive in a busy environment, which is crucial for this position.
✨Practice Your Communication
Since excellent communication is key, practice articulating your thoughts clearly. You might even want to role-play common customer scenarios to showcase your ability to handle queries effectively.
