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For Companies At a Glance
- Tasks: Lead a team, deliver amazing customer service, and ensure smooth shop operations.
- Company: Join the friendly and supportive team at Harris + Hoole.
- Benefits: Enjoy unlimited free drinks, food discounts, and a chance to earn bonuses.
- Why this job: Be part of a fun culture that values teamwork and fantastic service.
- Qualifications: Experience as a Supervisor is great, but passion and eagerness to learn matter more.
- Other info: Career growth opportunities and exciting company events await you!
The predicted salary is between 12 - 12 £ per hour.
At Harris + Hoole, it’s our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you.
Responsibilities
- Support in the running of the shop – leading the team, giving great customer service and delivering the very best standards of coffee and food.
- Ensure smooth operations and a welcoming environment for our guests.
Qualifications
- Ideally you will have some experience as a Supervisor or Team Leader. If you haven’t had that role before, we still encourage you to apply – we value passion and a willingness to learn.
Benefits
- The opportunity to grow your career and develop personally and professionally.
- Unlimited free handmade drinks and brilliant food discounts on shift, and generous discounts when you’re off shift.
- Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
- Length of service recognition.
- Access to our benefits platform, with hundreds of discounts, rewards and offers.
Why join us?
When you join us, you’re joining a group of caring, supportive and friendly people – whether that’s your team, the regular customers of your café or your community. You’ll have loads of fun at our various company events, and you’ll be part of a culture that values fantastic service and teamwork. The starter rate for Shift Leaders in this location is £12.26 per hour, increasing to £12.41 with service. If you have a great attitude, bags of energy, and love interacting with customers, we’d love to hear from you!
Shift Leader employer: Harris + Hoole
Contact Detail:
Harris + Hoole Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Harris + Hoole's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Shift Leader, you'll be all about keeping customers happy. Think of examples from your past experiences where you've gone above and beyond for someone – this will impress them during your chat.
✨Tip Number 3
Show off your leadership potential! Even if you haven't been a Supervisor before, share times when you've taken charge or helped a team succeed. They want to see your passion and willingness to learn!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at Harris + Hoole. Don’t miss out on this opportunity!
We think you need these skills to ace Shift Leader
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm shine through! We want to see that you’re genuinely excited about the role and ready to bring your best self to our team.
Tailor Your CV: Make sure to customise your CV for the Shift Leader position. Highlight any relevant experience, especially in customer service or leadership roles, and don’t forget to mention your love for coffee and food!
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Share a bit about what makes you unique and how you can contribute to our friendly culture.
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s super easy, and we can’t wait to read your application!
How to prepare for a job interview at Harris + Hoole
✨Know the Company Culture
Before your interview, take some time to research Harris + Hoole's values and culture. They pride themselves on fantastic service and teamwork, so think about how your own experiences align with this. Be ready to share examples of how you've contributed to a positive team environment in the past.
✨Showcase Your Customer Service Skills
As a Shift Leader, customer service is key. Prepare to discuss specific instances where you’ve gone above and beyond for customers. Think about how you can demonstrate your passion for keeping customers happy and how you handle challenging situations with grace.
✨Highlight Your Leadership Experience
Even if you haven't held a formal leadership role, think about times when you've taken charge or supported your team. Share stories that showcase your ability to motivate others, manage tasks, and ensure smooth operations. This will show that you have the potential to lead effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about team dynamics, opportunities for growth, or what a typical day looks like for a Shift Leader. It’s a great way to demonstrate your enthusiasm and commitment.