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For Companies At a Glance
- Tasks: Lead a team, deliver excellent customer service, and ensure smooth shop operations.
- Company: Join the friendly and supportive team at Harris + Hoole.
- Benefits: Unlimited free drinks, food discounts, and career growth opportunities.
- Why this job: Be part of a fun culture that values teamwork and fantastic service.
- Qualifications: Experience as a Supervisor is a plus, but passion and eagerness to learn matter more.
- Other info: Earn up to £750 by referring friends and enjoy various company events.
The predicted salary is between 12 - 12 £ per hour.
At Harris + Hoole, it’s our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you.
Responsibilities
- As a Shift Leader, you will support in the running of the shop – leading the team, giving great customer service and delivering the very best standards of coffee and food.
- You will ensure smooth operations and a welcoming environment for our guests.
Qualifications
- Ideally you will have some experience as a Supervisor or Team Leader. If you haven’t had that role before, we still encourage you to apply – we value passion and a willingness to learn.
Benefits
- The opportunity to grow your career and develop personally and professionally.
- Unlimited free handmade drinks and brilliant food discounts on shift, and generous discounts when you’re off shift.
- Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
- Length of service recognition.
- Access to our benefits platform, with hundreds of discounts, rewards and offers.
Why join us?
When you join us, you’re joining a group of caring, supportive and friendly people – whether that’s your team, the regular customers of your café or your community. You’ll have loads of fun at our various company events, and you’ll be part of a culture that values fantastic service and teamwork. The starter rate for Shift Leaders in this location is £12.26 per hour, increasing to £12.41 with service. If you have a great attitude, bags of energy, and love interacting with customers, we’d love to hear from you!
Shift Leader in London employer: Harris + Hoole
Contact Detail:
Harris + Hoole Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Harris + Hoole's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Shift Leader, you'll be all about keeping customers happy. Think of examples from your past experiences where you've gone above and beyond for someone – this will impress them during your chat.
✨Tip Number 3
Show off your leadership potential! Even if you haven't been a Supervisor before, share times when you've taken charge or helped a team succeed. They want to see your passion and willingness to learn, so let that shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at Harris + Hoole. Don’t miss out on the chance to be part of something special!
We think you need these skills to ace Shift Leader in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making our guests happy and are excited about the opportunity to lead a team.
Tailor Your Experience: Even if you haven't been a Supervisor or Team Leader before, highlight any relevant experience that showcases your leadership skills. We value passion and a willingness to learn, so don’t hesitate to share how you've supported others in previous roles.
Be Authentic: We love seeing the real you! Use your own voice in your application and be honest about what makes you a great fit for the Shift Leader role. Authenticity goes a long way in helping us get to know you better.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Harris + Hoole
✨Know the Company Culture
Before your interview, take some time to understand Harris + Hoole's values and culture. They pride themselves on fantastic service and teamwork, so think about how you can demonstrate your alignment with these values during the conversation.
✨Showcase Your Customer Service Skills
As a Shift Leader, customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. This will show that you not only understand the importance of great service but also have the skills to deliver it.
✨Demonstrate Leadership Potential
Even if you haven't held a formal leadership role before, think about times when you've taken initiative or led a project. Be ready to discuss how you can motivate and support a team, as this is crucial for the Shift Leader position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.