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For Companies At a Glance
- Tasks: Lead your own shop, delivering top-notch customer service and quality coffee.
- Company: Join the friendly team at Harris + Hoole, where people matter.
- Benefits: Earn up to £35,000 plus bonuses, enjoy free drinks, and great discounts.
- Why this job: Grow your career in a fun, supportive environment with fantastic development opportunities.
- Qualifications: Experience in leading teams and providing excellent customer service.
- Other info: Be part of a caring community with exciting company events.
The predicted salary is between 28000 - 42000 £ per year.
At Harris + Hoole, it’s our people that make us different. That’s why we are looking for warm, positive people who love working with others to come and join us as Shop Managers.
As a Shop Manager you will take ownership of your own shop, providing great customer service and the best standards of coffee and food. You will pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team.
What you can expect:
- Performance related bonus of between £3,500 - £4,500 per annum (dependant on role and shop).
- Brilliant training and development to get you up to speed in your role and beyond.
- The opportunity to grow your career and develop personally.
- Unlimited free handmade drinks and brilliant food discounts on shift, and generous discounts when you’re off shift.
- Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
- Cash Plan Healthcare scheme.
- Length of service recognition.
- Access to our benefits platform, with hundreds of discounts, rewards and offers.
To be successful:
Maybe you’re looking to take the next step in your career journey? Perhaps you want a move into the growing world of coffee? You might already be a Shop Manager and love the Harris + Hoole brand. Whatever you’re doing, if you have experience of leading, developing and nurturing a team in a busy, customer facing environment, we would love to hear from you.
Why choose us?
When you join us, you’re joining a group of caring, supportive and friendly people - whether that’s your team, the regular customers of your café or your community. At the same time as giving fantastic service you’ll have loads of fun along the way at our various company events. There’s something for everyone.
And it doesn’t stop there. The opportunities for development are fantastic. Many of our Area and Regional Managers grew their careers in shop, and it’s the same for our Head Office teams too.
If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!
Shop Manager in Hatton employer: Harris + Hoole
Contact Detail:
Harris + Hoole Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Hatton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Harris + Hoole's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Shop Manager, you'll be leading a team and interacting with customers daily. Role-play common scenarios with friends or family to boost your confidence and refine your approach to customer service.
✨Tip Number 3
Show off your leadership experience! Be ready to share specific examples of how you've developed and nurtured a team in previous roles. This will demonstrate that you have what it takes to thrive at Harris + Hoole.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about Harris + Hoole right there, making it easier for you to stay in the loop.
We think you need these skills to ace Shop Manager in Hatton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for coffee and customer service. A warm and positive tone can really make your application stand out.
Tailor Your Experience: Make sure to highlight your relevant experience in leading and developing teams. We love seeing how you've made a difference in previous roles, so be specific about your achievements and how they relate to the Shop Manager position.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Harris + Hoole and what we stand for.
How to prepare for a job interview at Harris + Hoole
✨Know Your Coffee and Food
As a Shop Manager, you'll be the face of Harris + Hoole. Brush up on your knowledge of their coffee and food offerings. Be ready to discuss your favourite drinks and how you would ensure top-notch quality and service in your shop.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed a team in a busy environment. Think about specific challenges you've faced and how you motivated your team to overcome them. This will show that you're ready to take ownership of your own shop.
✨Emphasise Customer Service
Harris + Hoole values fantastic customer service. Be prepared to share stories that highlight your commitment to keeping customers happy. Discuss how you would create a welcoming atmosphere and handle any customer complaints effectively.
✨Be Yourself and Have Fun
The company culture is all about warmth and positivity. Let your personality shine through during the interview. Share why you love working with people and how you can contribute to the fun and supportive environment at Harris + Hoole.