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- Tasks: Lead and support a team of 300+ volunteer tour leaders.
- Company: Join a well-known national organisation committed to enriching community experiences.
- Benefits: Enjoy flexible working with 3 days in the office and 2 from home.
- Why this job: Make a real impact while working in a values-driven environment.
- Qualifications: Experience in managing volunteers and strong communication skills required.
- Other info: Harris Hill promotes inclusive recruitment and welcomes diverse applicants.
The predicted salary is between 33000 - 77000 £ per year.
Harris Hill is delighted to be working with a well-known national organisation to recruit a Volunteer Programme Manager to lead their Volunteer Leader department. This is a fantastic opportunity to support and shape a team of over 300 volunteer tour leaders, while managing a small in-house team and playing a key role on the Senior Management Team.
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
Salary: Circa £55,000
Location: Hertfordshire (3 days office-based, 2 from home)
Key Responsibilities:
- Lead volunteer recruitment campaigns and onboarding processes
- Oversee volunteer training and ongoing development
- Manage a team of three staff and set departmental objectives
- Allocate leaders to tours, ensuring the right match of skills and availability
- Maintain strong volunteer engagement through effective communication and support
- Represent the department in crisis planning, operational meetings, and strategic forums
- Ensure all leader documentation, systems and resources are up to date and efficient
About You:
- Experienced in managing volunteers and/or volunteer programmes
- A confident people manager with great communication skills
- Strategic, well-organised and calm under pressure
- Ideally with a passion for walking, travel, or outdoor leadership
This is a key role in a values-driven organisation delivering enriching experiences across the UK. You’ll need a collaborative approach, a strong service mindset, and a genuine interest in people and community.
For more information please submit your CV to . Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corpâ„¢, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Volunteer Programme Manager employer: HARRIS HILL
Contact Detail:
HARRIS HILL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Programme Manager
✨Tip Number 1
Network with current or former Volunteer Programme Managers to gain insights into the role. They can provide valuable information about the challenges and expectations, which can help you tailor your approach when applying.
✨Tip Number 2
Attend relevant workshops or seminars focused on volunteer management. This not only enhances your skills but also allows you to meet like-minded professionals who might have connections within the organisation.
✨Tip Number 3
Showcase your passion for outdoor leadership or travel by engaging in related activities or volunteering. This demonstrates your commitment and can make you stand out as a candidate who truly aligns with the organisation's values.
✨Tip Number 4
Prepare to discuss your experience in managing teams and volunteers during interviews. Use specific examples that highlight your leadership style and how you've successfully engaged and developed volunteers in the past.
We think you need these skills to ace Volunteer Programme Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing volunteers and volunteer programmes. Use specific examples that demonstrate your leadership skills and ability to engage with people.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for walking, travel, or outdoor leadership. Explain why you are interested in this role and how your values align with the organisation's mission.
Highlight Relevant Skills: Emphasise your communication skills and ability to remain calm under pressure. Provide examples of how you've successfully managed teams and led recruitment campaigns in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at HARRIS HILL
✨Show Your Passion for Volunteering
Make sure to express your genuine interest in volunteering and community engagement during the interview. Share personal experiences or stories that highlight your commitment to volunteer programmes, as this will resonate well with the values of the organisation.
✨Demonstrate Leadership Skills
As a Volunteer Programme Manager, you'll be leading a team of volunteers and staff. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past, especially in high-pressure situations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and strategic thinking. Prepare for scenarios related to volunteer management, such as handling conflicts or crisis planning, and think through how you would approach these challenges.
✨Highlight Communication Skills
Effective communication is key in this role. Be ready to discuss how you maintain strong relationships with volunteers and staff, and provide examples of how you've successfully engaged and motivated teams in previous roles.
