At a Glance
- Tasks: Support individuals with money advice and deliver financial wellbeing sessions.
- Company: Join a leading charity committed to community support and inclusivity.
- Benefits: £28,000 salary, hybrid working, 25 days leave plus birthday off, and more.
- Other info: Full training provided; diverse and inclusive work environment.
- Why this job: Make a real difference in people's lives while building a career in financial wellbeing.
- Qualifications: Experience in community support or customer service; empathy and strong communication skills are key.
The predicted salary is between 28000 - 28000 £ per year.
What you’ll be doing:
- Supporting individuals to access money and debt advice services
- Following up with clients and helping them stay engaged with support
- Delivering informal money guidance and financial wellbeing sessions
- Building relationships with community organisations across London
- Keeping accurate records and supporting service administration
We’d love to hear from you if you have:
- Experience supporting people in a community, advice, welfare, customer service or charity setting
- Strong communication and organisational skills
- A warm, empathetic and non-judgemental approach
- Confidence working with people from diverse backgrounds
- Experience or knowledge of money guidance, financial capability, debt advice or welfare support would be an advantage, but full training can be provided
What’s on offer:
- £28,000 salary
- Hybrid working
- 25 days annual leave + birthday off (rising to 35 days)
- 3% pension contribution
- £200 home working allowance
- Employee Assistance Programme
- Costco membership
Why join?
This is a great opportunity for someone who wants to build a career in financial wellbeing, debt advice or community support while making a tangible difference to people’s lives.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We think you need these skills to ace Financial Wellbeing Officer - Money Guidance in London
Communication Skills
Organisational Skills
Empathy
Non-judgemental Approach
Experience in Community Support
Customer Service Skills
Knowledge of Money Guidance