At a Glance
- Tasks: Lead a data team and manage supporter databases for a leading charity.
- Company: Join a top UK charity committed to making a difference.
- Benefits: Competitive salary, hybrid work, and a supportive environment.
- Other info: Inclusive workplace that values diversity and offers career growth.
- Why this job: Make an impact by improving data processes and supporting fundraising efforts.
- Qualifications: Experience with CRM databases and strong analytical skills required.
The predicted salary is between 44000 - 47000 € per year.
A leading UK charity is looking for a Data Services Manager to lead its supporter data function and manage a small data team.
Hybrid | London £44,000–£47,000 plus benefits
You’ll oversee CRM systems, support fundraising campaigns through data insight and segmentation, ensure GDPR compliance, and drive improvements across data processes and reporting.
Key responsibilities- Manage and develop supporter databases and CRM systems
- Lead a team of two data professionals
- Oversee data imports, selections, segmentation and reporting
- Ensure data integrity and compliance with GDPR and fundraising regulations
- Support fundraising teams with analysis and campaign reporting
- Lead data improvement projects and system developments
You will have:
- Experience managing charity or fundraising CRM databases
- Strong knowledge of complex data handling and reporting
- Experience with database development/scripting (ideally Claris FileMaker or similar)
- Understanding of GDPR and data protection best practice
- Excellent analytical and stakeholder management skills
- Team leadership experience
This is an exciting opportunity for a data professional with strong CRM and team management experience to play a central role in supporting fundraising activity, improving data integrity, and leading operational and strategic data projects.
Data Services Manager in London employer: HARRIS HILL
As a leading UK charity, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to make a meaningful impact. With competitive salaries, comprehensive benefits, and opportunities for professional growth, our London-based team thrives in a dynamic environment where data-driven insights directly support vital fundraising efforts. Join us to lead innovative data projects while contributing to a cause that truly matters.
StudySmarter Expert Advice🤫
We think this is how you could land Data Services Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector and let them know you're on the hunt for a Data Services Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your LinkedIn game on point! Make sure your profile highlights your experience with CRM systems and data management. Join relevant groups and engage with posts to show off your expertise and connect with potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of GDPR and data protection best practices. Be ready to discuss how you've improved data processes in past roles, as this will show you're the right fit for leading data improvement projects.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that match your skills. Plus, applying directly can sometimes give you an edge over other candidates. So, get clicking!
We think you need these skills to ace Data Services Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Data Services Manager role. Highlight your experience with CRM systems and data management, and don’t forget to mention any relevant team leadership experience. We want to see how you can bring your skills to our charity!
Showcase Your Data Skills:In your application, be sure to showcase your analytical skills and any experience you have with data handling and reporting. Mention specific tools or systems you've worked with, especially if they relate to Claris FileMaker or similar databases. We love seeing those details!
Demonstrate Your Passion for Fundraising:Since this role supports fundraising campaigns, it’s important to convey your passion for the cause. Share any relevant experiences where you’ve used data to drive fundraising success. We’re looking for someone who’s as excited about making a difference as we are!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy – just follow the prompts and let us know why you’d be a great fit!
How to prepare for a job interview at HARRIS HILL
✨Know Your Data Inside Out
Make sure you’re well-versed in the specifics of CRM systems and data management. Brush up on your knowledge of GDPR compliance and how it impacts fundraising activities, as this will likely come up during the interview.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams. Think about times when you’ve led projects or improved processes, and be ready to discuss how you can motivate and develop a small data team.
✨Be Ready for Technical Questions
Expect questions about database development and scripting, especially if you have experience with Claris FileMaker. Be prepared to discuss your technical skills and how they can benefit the charity’s data operations.
✨Demonstrate Analytical Thinking
Think of specific instances where your analytical skills made a difference in fundraising campaigns. Be ready to explain how you used data insights to drive decisions and improve outcomes, as this is crucial for the role.
