At a Glance
- Tasks: Lead a multi-site advice service and support staff and volunteers.
- Company: Respected community charity making a real difference.
- Benefits: Competitive salary, hybrid working, and immediate start.
- Other info: Hands-on leadership role with opportunities for team development.
- Why this job: Shape the future of community support while making a direct impact.
- Qualifications: Experience in managing advice services and strong knowledge of welfare issues.
The predicted salary is between 36565 - 36565 € per year.
I am delighted to be working with a respected community charity to recruit an experienced Advice Services Manager to lead a busy multi-site advice service supporting people with welfare benefits, housing, debt and immigration issues. This is a hands-on leadership role managing staff and volunteers, overseeing day-to-day service delivery, driving quality and compliance, and helping shape future service development. You’ll also maintain a small caseload to stay connected to frontline support and community needs.
Key Responsibilities
- Lead and support advice staff and volunteers across multiple sites
- Ensure high-quality, compliant advice delivery
- Oversee case management, reporting and service outcomes
- Drive service improvements and quality assurance
- Support training, safeguarding and team development
- Work closely with senior leadership on service growth and impact
About You
- Experience managing advice services within the charity/community sector
- Strong knowledge of welfare benefits, housing, debt or immigration
- Skilled in team leadership, service improvement and reporting
- Confident using case management systems and data
Advice Services Manager in London employer: HARRIS HILL
As a leading community charity, we pride ourselves on fostering a supportive and inclusive work culture that empowers our employees to make a real difference in people's lives. With flexible hybrid working arrangements and a commitment to professional development, we offer our Advice Services Manager the opportunity to lead a dedicated team while maintaining a connection to frontline support. Join us in London, where your expertise will not only drive service improvements but also contribute to the growth and impact of our vital community services.
StudySmarter Expert Advice🤫
We think this is how you could land Advice Services Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector and let them know you're on the hunt for an Advice Services Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of welfare benefits, housing, debt, and immigration issues. We want you to be able to showcase your expertise and demonstrate how you can lead a team effectively in these areas.
✨Tip Number 3
Don’t forget to highlight your hands-on leadership experience! When chatting with potential employers, share specific examples of how you've managed teams and improved service delivery in previous roles. This will show them you’re the right fit for the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get that application in and let’s get you one step closer to landing that role!
We think you need these skills to ace Advice Services Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your experience in managing advice services and any relevant knowledge of welfare benefits, housing, debt, or immigration.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about this role and how your background makes you a perfect fit. Share specific examples of your leadership experience and how you've driven service improvements in the past.
Showcase Your Team Leadership Skills:Since this role involves managing staff and volunteers, be sure to highlight your team leadership skills. Talk about how you've supported and developed teams in previous roles, and how you plan to do the same with us.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at HARRIS HILL
✨Know Your Stuff
Make sure you brush up on your knowledge of welfare benefits, housing, debt, and immigration issues. The interviewers will likely ask you specific questions about these areas, so being well-versed will show that you're the right fit for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you’ve improved service delivery or supported staff development. This is a hands-on leadership role, so demonstrating your experience in managing people will be key.
✨Be Ready to Discuss Compliance
Since overseeing high-quality, compliant advice delivery is crucial, be prepared to talk about your understanding of compliance standards in the charity sector. Share any experiences where you ensured quality assurance and drove service improvements.
✨Connect with the Community
Since this role involves maintaining a small caseload to stay connected with community needs, think about how you can demonstrate your commitment to community engagement. Share any relevant experiences that highlight your ability to understand and respond to the needs of the people you serve.
