At a Glance
- Tasks: Lead a data team and manage supporter databases for a leading charity.
- Company: Join a top UK charity committed to making a difference.
- Benefits: Competitive salary, hybrid work, and inclusive culture.
- Other info: Exciting opportunity for career growth in a supportive environment.
- Why this job: Make an impact by supporting fundraising through data insights.
- Qualifications: Experience with CRM databases and strong analytical skills required.
A leading UK charity is looking for a Data Services Manager to lead its supporter data function and manage a small data team. Hybrid | London £44,000–£47,000 plus benefits.
You’ll oversee CRM systems, support fundraising campaigns through data insight and segmentation, ensure GDPR compliance, and drive improvements across data processes and reporting.
Key responsibilities:- Manage and develop supporter databases and CRM systems
- Lead a team of two data professionals
- Oversee data imports, selections, segmentation and reporting
- Ensure data integrity and compliance with GDPR and fundraising regulations
- Support fundraising teams with analysis and campaign reporting
- Lead data improvement projects and system developments
You will have:
- Experience managing charity or fundraising CRM databases
- Strong knowledge of complex data handling and reporting
- Experience with database development/scripting (ideally Claris FileMaker or similar)
- Understanding of GDPR and data protection best practice
- Excellent analytical and stakeholder management skills
- Team leadership experience
This is an exciting opportunity for a data professional with strong CRM and team management experience to play a central role in supporting fundraising activity, improving data integrity, and leading operational and strategic data projects.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Data Services Manager employer: HARRIS HILL
As a leading UK charity, we pride ourselves on fostering a supportive and inclusive work culture that empowers our employees to make a meaningful impact. With competitive salaries, comprehensive benefits, and opportunities for professional growth, our Data Services Manager role offers the chance to lead a dedicated team while contributing to vital fundraising efforts in the heart of London. Join us in our mission to drive positive change and enhance data integrity within the charity sector.
StudySmarter Expert Advice🤫
We think this is how you could land Data Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector and let them know you're on the hunt for a Data Services Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience with CRM systems and data management. Bring examples of how you've improved data processes or supported fundraising campaigns to the table.
✨Tip Number 3
Prepare for interviews by researching the charity's mission and values. Tailor your answers to show how your background in data handling and GDPR compliance aligns with their goals. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and interests. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Data Services Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Data Services Manager role. Highlight your experience with CRM systems and data management, and don’t forget to mention any relevant charity or fundraising experience. We want to see how you can bring your skills to our team!
Showcase Your Skills:In your cover letter, give us a glimpse of your analytical prowess and team leadership experience. Share specific examples of how you've improved data processes or supported fundraising campaigns in the past. This is your chance to shine!
Be GDPR Savvy:Since GDPR compliance is key for this role, make sure to mention your understanding of data protection best practices. We’re looking for someone who can ensure our data integrity, so show us you know your stuff!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at HARRIS HILL
✨Know Your Data Inside Out
Make sure you’re well-versed in the specifics of CRM systems and data management. Brush up on your knowledge of GDPR compliance and how it relates to fundraising. Being able to discuss these topics confidently will show that you’re the right fit for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about challenges you faced and how you overcame them. This will demonstrate your capability to manage and develop a small data team effectively.
✨Be Ready with Data Insights
Come prepared with insights or case studies from your previous roles where you used data to drive fundraising campaigns. Highlight your analytical skills and how they contributed to successful outcomes, as this is key for the position.
✨Engage with Stakeholders
Think about how you’ve interacted with various stakeholders in your previous roles. Be ready to discuss how you’ve managed relationships and communicated data insights effectively. This will show your understanding of the importance of stakeholder management in a charity setting.
