At a Glance
- Tasks: Lead data-driven fundraising strategies to protect wildlife and enhance supporter engagement.
- Company: Join a leading international wildlife charity making a real difference.
- Benefits: Competitive salary, remote work, and opportunities for professional growth.
- Other info: Collaborative environment with a commitment to continuous improvement.
- Why this job: Make an impact on wildlife conservation through insightful data management.
- Qualifications: Experience with fundraising CRM and strong analytical skills required.
The predicted salary is between 43000 - 43000 £ per year.
Location: Remote with monthly travel to Horsham, West Sussex
Salary: £43K per annum
Contract: Permanent, Full-time (35 hours per week)
Join an international wildlife charity and play a pivotal role in helping one of the world's leading wildlife charities make evidence-led fundraising decisions that maximise income, strengthen supporter relationships and ultimately help protect wild animals across the globe.
About the charity: The charity is a leading international wildlife charity dedicated to protecting wild animals and ensuring they are treated with compassion and respect. Through conservation, rescuing wild animals from appalling captive conditions, education and campaigning, the charity works around the world to keep wild animals in the wild, protect threatened species and inspire positive action for wildlife.
As fundraising continues to grow, the charity is investing in its data and insight capability to ensure supporter information drives better decision-making and fundraising performance.
The role: Reporting to the Head of Public Fundraising, you will lead the development and optimisation of the charity’s fundraising CRM, ensuring supporter data is accurate, accessible and used effectively across the organisation. You will deliver reporting, dashboards and insight that inform fundraising strategy, improve supporter engagement and maximise income, while championing data quality, governance and continuous improvement. Working closely with colleagues across the organisation, you'll provide expert support on Raiser’s Edge NXT and help embed an evidence-led approach to fundraising.
Key responsibilities:
- Lead the ongoing development and optimisation of Raiser’s Edge NXT, ensuring it meets the needs of the Fundraising team.
- Develop reporting, dashboards and insight to support fundraising strategy and evidence-based decision-making.
- Analyse supporter behaviour and campaign performance to identify opportunities to improve acquisition, retention and lifetime value.
- Deliver audience segmentation and campaign selections to maximise fundraising effectiveness.
- Champion high standards of data quality, governance and GDPR compliance.
- Oversee data imports, exports, cleansing, Gift Aid and Direct Debit processing.
- Build strong relationships across the organisation and with external suppliers to maximise the value of supporter data and drive continuous improvement.
About you:
You are an experienced fundraising data professional with a passion for using insight to improve fundraising performance and supporter engagement. Comfortable balancing strategic thinking with hands-on delivery, you can turn complex data into clear, actionable insight and build strong relationships across an organisation.
You will have:
- Significant experience managing a fundraising CRM, ideally Raiser’s Edge NXT.
- Experience producing reporting, analysis and insight to inform fundraising strategy.
- Strong knowledge of fundraising data management, GDPR and data governance.
- Advanced Excel skills and experience working with large datasets.
- Excellent analytical, communication and stakeholder management skills.
- A collaborative approach and a commitment to continuous improvement.
- Experience of ImportOmatic, Power BI, FastStats, Engaging Networks or similar tools would be advantageous.
How to apply: Full candidate pack attached to this advert. If you have any queries please contact: Faye Marshall – 020 7820 7303, Giuseppe Di Maria - 020 7820 7327
Closing date: 9am, Monday 3rd August 2026
First Interview: 12th/13th August (MSTeams)
Second Interview: Tuesday 18th August (Horsham)
Harris Hill is a certified B Corp™ and a leading charity recruitment agency. We welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality or other protected characteristics.
Supporter Data & Insight Manager in Crawley employer: HARRIS HILL
Harris Hill is an exceptional employer that values collaboration and inclusivity, making it a fantastic place for a Part-Time Administrator to thrive. With flexible working patterns and a commitment to employee growth, you will be part of a supportive team dedicated to impactful work in the charity sector. The vibrant office environment in Rugby, combined with opportunities for professional development, ensures that your contributions are recognised and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Supporter Data & Insight Manager in Crawley
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by HARRIS HILL.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like HARRIS HILL.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at HARRIS HILL.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at HARRIS HILL. Apply directly through us to stand out!
We think you need these skills to ace Supporter Data & Insight Manager in Crawley
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of HARRIS HILL. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Supporter Data & Insight Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at HARRIS HILL
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of HARRIS HILL. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
