At a Glance
- Tasks: Lead a multi-site advice service, supporting staff and volunteers in delivering essential community support.
- Company: Respected community charity with a focus on making a real difference.
- Benefits: Hybrid working, competitive salary, and immediate start.
- Other info: Opportunity for professional growth and to shape future service development.
- Why this job: Make a meaningful impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in managing advice services and strong knowledge of welfare benefits, housing, and immigration.
Make your application after reading the following skill and qualification requirements for this position.
10-Month FTC | 4 Days Per Week | Hybrid Working - London
£36,565 pro rata | Immediate Start
I am delighted to be working with a respected community charity to recruit an experienced Advice Services Manager to lead a busy multi-site advice service supporting people with welfare benefits, housing, debt and immigration issues.
This is a hands-on leadership role managing staff and volunteers, overseeing day-to-day service delivery, driving quality and compliance, and helping shape future service development. You’ll also maintain a small caseload to stay connected to frontline support and community needs.
Key Responsibilities- Lead and support advice staff and volunteers across multiple sites
- Ensure high-quality, compliant advice delivery
- Oversee case management, reporting and service outcomes
- Drive service improvements and quality assurance
- Support training, safeguarding and team development
- Work closely with senior leadership on service growth and impact
- Experience managing advice services within the charity/community sector
- Strong knowledge of welfare benefits, housing, debt or immigration
- Skilled in team leadership, service improvement and reporting
- Confident using case management systems and data
- Organised, proactive and community-focused
Hybrid working, immediate start, and the chance to make a real impact within a values-led organisation.
If you have the above skills and experience and are immediately available, please apply online today!
Advice Services Manager employer: HARRIS HILL
Join a respected community charity that prioritises employee well-being and professional growth, offering a hybrid working model in the heart of London. As an Advice Services Manager, you will not only lead a dedicated team but also have the opportunity to make a meaningful impact on the lives of those in need, all while enjoying a supportive work culture that values collaboration and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Advice Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector and let them know you're on the hunt for an Advice Services Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of welfare benefits, housing, debt, and immigration issues. We want you to feel confident discussing these topics, as they'll likely come up during your chat with potential employers.
✨Tip Number 3
Showcase your leadership skills! Think of examples from your past experiences where you've successfully managed teams or improved services. This will help you stand out as a strong candidate for the Advice Services Manager position.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Advice Services Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in managing advice services, especially in the charity sector. We want to see how your skills align with the role, so don’t be shy about showcasing your knowledge of welfare benefits, housing, debt, and immigration.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your leadership style can drive service improvements. We love seeing genuine enthusiasm for making a difference in the community.
Showcase Your Team Leadership Skills:Since this role involves managing staff and volunteers, make sure to highlight your team leadership experience. Share examples of how you've supported and developed teams in the past, as we’re keen on seeing your proactive approach to team dynamics.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re tech-savvy and ready to engage with our digital processes!
How to prepare for a job interview at HARRIS HILL
✨Know Your Stuff
Make sure you brush up on your knowledge of welfare benefits, housing, debt, and immigration issues. The interviewers will likely ask you specific questions about these areas, so being well-versed will show that you're the right fit for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams or volunteers in the past. Highlight your experience in driving service improvements and ensuring compliance, as this is crucial for the Advice Services Manager position.
✨Be Ready to Discuss Case Management
Since you'll be overseeing case management, be prepared to talk about your experience with case management systems and how you've used data to drive service outcomes. This will demonstrate your organisational skills and proactive approach.
✨Connect with the Community
Emphasise your community-focused mindset during the interview. Share any experiences where you've engaged with the community or adapted services based on their needs. This will show that you understand the importance of staying connected to frontline support.
