At a Glance
- Tasks: Lead a multi-site advice service supporting welfare benefits, housing, debt, and immigration issues.
- Company: Respected community charity making a real difference.
- Benefits: Competitive salary, hybrid working, and immediate start.
- Other info: Join a supportive team focused on service improvement and community growth.
- Why this job: Make a positive impact in the community while developing your leadership skills.
- Qualifications: Experience in managing advice services and strong knowledge of relevant issues.
The predicted salary is between 36565 - 36565 £ per year.
I am delighted to be working with a respected community charity to recruit an experienced Advice Services Manager to lead a busy multi-site advice service supporting people with welfare benefits, housing, debt and immigration issues.
Key Responsibilities
- Lead and support advice staff and volunteers across multiple sites
- Ensure high-quality, compliant advice delivery
- Oversee case management, reporting and service outcomes
- Drive service improvements and quality assurance
- Support training, safeguarding and team development
- Work closely with senior leadership on service growth and impact
About You
- Experience managing advice services within the charity/community sector
- Strong knowledge of welfare benefits, housing, debt or immigration
- Skilled in team leadership, service improvement and reporting
- Confident using case management systems and data
- Organised, proactive and community-focused
Advice Services Manager in London employer: Harris Hill Ltd
Join a respected community charity as an Advice Services Manager and enjoy a fulfilling role that allows you to make a tangible difference in people's lives. With a strong commitment to employee development, a supportive work culture, and the flexibility of hybrid working, this position offers a unique opportunity to lead a dedicated team while maintaining a connection to frontline services. Located in London, you'll be part of a values-driven organisation that prioritises community impact and personal growth.
