At a Glance
- Tasks: Lead a multi-site advice service and support staff and volunteers.
- Company: Respected community charity making a real difference.
- Benefits: Hybrid working, competitive salary, and immediate start.
- Other info: Opportunity for personal growth in a values-led organisation.
- Why this job: Make a positive impact in the community while developing your leadership skills.
- Qualifications: Experience in managing advice services and knowledge of welfare benefits, housing, or immigration.
The predicted salary is between 36565 - 36565 £ per year.
10-Month FTC | 4 Days Per Week | Hybrid Working - London £36,565 pro rata | Immediate Start
I am delighted to be working with a respected community charity to recruit an experienced Advice Services Manager to lead a busy multi-site advice service supporting people with welfare benefits, housing, debt and immigration issues. This is a hands-on leadership role managing staff and volunteers, overseeing day-to-day service delivery, driving quality and compliance, and helping shape future service development. You’ll also maintain a small caseload to stay connected to frontline support and community needs.
Key Responsibilities
- Lead and support advice staff and volunteers across multiple sites
- Ensure high-quality, compliant advice delivery
- Oversee case management, reporting and service outcomes
- Drive service improvements and quality assurance
- Support training, safeguarding and team development
- Work closely with senior leadership on service growth and impact
About You
- Experience managing advice services within the charity/community sector
- Strong knowledge of welfare benefits, housing, debt or immigration
- Skilled in team leadership, service improvement and reporting
- Confident using case management systems and data
- Organised, proactive and community-focused
Hybrid working, immediate start, and the chance to make a real impact within a values-led organisation. If you have the above skills and experience and are immediately available, please apply online today.
Advice Services Manager employer: Harris Hill Ltd
Join a respected community charity as an Advice Services Manager and enjoy a fulfilling role that allows you to make a tangible difference in people's lives. With a strong commitment to employee development, a supportive work culture, and the flexibility of hybrid working, this position offers a unique opportunity to lead a dedicated team while maintaining a connection to frontline services. Located in London, you'll be part of a values-driven organisation that prioritises community impact and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Advice Services Manager
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Harris Hill Ltd.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Harris Hill Ltd.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Harris Hill Ltd.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Harris Hill Ltd. Apply directly through us to stand out!
We think you need these skills to ace Advice Services Manager
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Harris Hill Ltd. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Advice Services Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Harris Hill Ltd
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Harris Hill Ltd. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
