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For Companies At a Glance
- Tasks: Manage fundraising campaigns and enhance supporter journeys while engaging with donors.
- Company: Join a leading charity that generates over £2 million annually, making a real impact.
- Benefits: Enjoy hybrid working, competitive salary, and the chance to contribute to meaningful causes.
- Why this job: Be part of a passionate team, improve community engagement, and develop your marketing skills.
- Qualifications: Experience in direct marketing and strong communication skills are essential.
- Other info: Full-time, 1-year FTC with potential for permanence; apply ASAP!
The predicted salary is between 28000 - 36000 £ per year.
Harris Hill are delighted to be working with a wonderful charity to recruit for the Individual Giving Specialist in order to support the delivery of the charity's Individual Giving programme, which generates over £2 million annually.
As the Individual Giving Specialist you will:
- Individual Giving Support (50%)
- Assist in the management of fundraising campaigns, including direct mail, digital marketing, and telemarketing efforts.
- Optimise supporter journeys by mapping and documenting current processes and implementing improvements.
- Create personalised thank you messages for each campaign and collaborate with agencies on fulfillment.
- Support digital marketing campaigns on platforms like Meta and contribute to campaign testing and reporting.
- Handle import/export files for telemarketing, DRTV, and direct mail campaigns.
- Supporter Engagement (30%)
- Respond to donor and supporter inquiries, ensuring excellent customer service and processing donations promptly.
- Oversee the creation of donation receipts and thank you letters.
- Collaborate on community fundraising activities, from planning events to managing volunteers and resources.
- Develop and monitor budgets for community fundraising initiatives.
- General Administration (20%)
- Record and process postal donations, responding to inquiries via phone, email, and social media.
- Maintain an inventory of fundraising materials.
- Assist the Finance and Operations Manager with other administrative duties as needed.
To be successful, you must have experience:
- Experience in direct marketing campaigns (digital or traditional) and in a supporter focused or marketing role, ideally within the charity sector.
- Strong communication, organisational skills, and attention to detail.
- Proficiency in Microsoft Suite and experience with databases.
- Excellent interpersonal and communication skills.
- Ability to manage multiple priorities and projects.
Salary: £32,000 per annum
Contract type: Full-time, 1 year FTC, could go permanent
Location: London, hybrid working 2 days in the office
Closing date: On rolling basis
Interview: ASAP
Recruitment process: CV and Supporting Statement to apply.
If this sounds like you, then please do get in touch ASAP! Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corpâ„¢, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Individual Giving Specialist employer: Harris Hill Charity Recruitment
Contact Detail:
Harris Hill Charity Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Individual Giving Specialist
✨Tip Number 1
Familiarise yourself with the charity's mission and values. Understanding their goals will help you tailor your conversations and demonstrate genuine interest during networking or interviews.
✨Tip Number 2
Engage with the charity on social media platforms. Commenting on their posts or sharing relevant content can help you get noticed and show your enthusiasm for their work.
✨Tip Number 3
Network with professionals in the charity sector, especially those involved in fundraising. Attend events or webinars to build connections that could lead to valuable insights or referrals.
✨Tip Number 4
Prepare specific examples of your past experiences in direct marketing campaigns. Be ready to discuss how you've optimised supporter journeys or improved engagement, as these are key aspects of the role.
We think you need these skills to ace Individual Giving Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in direct marketing campaigns and supporter-focused roles. Use specific examples that demonstrate your skills in managing fundraising campaigns and engaging with donors.
Craft a Compelling Supporting Statement: In your supporting statement, clearly articulate why you are passionate about working in the charity sector. Address how your skills and experiences align with the responsibilities of the Individual Giving Specialist role, particularly in optimising supporter journeys and managing community fundraising activities.
Showcase Communication Skills: Since strong communication is key for this role, provide examples of how you've successfully engaged with supporters or donors in the past. Highlight any experience you have in creating personalised communications, such as thank you messages or donation receipts.
Proofread Your Application: Before submitting, thoroughly proofread your CV and supporting statement to ensure there are no spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Individual Giving Specialist position.
How to prepare for a job interview at Harris Hill Charity Recruitment
✨Know the Charity Inside Out
Before your interview, make sure to research the charity thoroughly. Understand their mission, values, and recent campaigns. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Campaign Experience
Be prepared to discuss your previous experience with direct marketing campaigns. Highlight specific examples where you contributed to fundraising efforts, detailing your role and the outcomes. This will demonstrate your capability in managing similar projects.
✨Emphasise Communication Skills
As an Individual Giving Specialist, strong communication is key. Be ready to provide examples of how you've effectively engaged with donors or supporters in the past. This could include handling inquiries or creating personalised messages.
✨Demonstrate Organisational Skills
The role requires managing multiple priorities, so be prepared to discuss how you stay organised. Share tools or methods you use to keep track of tasks and deadlines, and give examples of how you've successfully managed competing projects.
