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For Companies At a Glance
- Tasks: Manage fundraising campaigns and enhance supporter journeys while ensuring excellent donor engagement.
- Company: Join a leading charity that generates over £2 million annually, making a real impact.
- Benefits: Enjoy hybrid working, competitive salary, and the chance to grow in a supportive environment.
- Why this job: Be part of a mission-driven team that values creativity and community engagement.
- Qualifications: Experience in direct marketing and strong communication skills are essential.
- Other info: This is a full-time, 1-year FTC role with potential for permanence.
The predicted salary is between 27000 - 36000 £ per year.
Job Description
Harris Hill are delighted to be working with a wonderful charity to recruit for the Individual Giving Specialist in order to support the delivery of the charity's Individual Giving programme, which generates over £2 million annually.
As the Individual Giving Specialist you will:
Individual Giving Support (50%)
- Assist in the management of fundraising campaigns, including direct mail, digital marketing, and telemarketing efforts.
- Optimise supporter journeys by mapping and documenting current processes and implementing improvements.
- Create personalised thank you messages for each campaign and collaborate with agencies on fulfillment.
- Support digital marketing campaigns on platforms like Meta and contribute to campaign testing and reporting.
- Handle import/export files for telemarketing, DRTV, and direct mail campaigns.
Supporter Engagement (30%)
- Respond to donor and supporter inquiries, ensuring excellent customer service and processing donations promptly.
- Oversee the creation of donation receipts and thank you letters.
- Collaborate on community fundraising activities, from planning events to managing volunteers and resources.
- Develop and monitor budgets for community fundraising initiatives.
General Administration (20%)
- Record and process postal donations, responding to inquiries via phone, email, and social media.
- Maintain an inventory of fundraising materials.
- Assist the Finance and Operations Manager with other administrative duties as needed.
To be successful, you must have experience:
- Experience in direct marketing campaigns (digital or traditional) and in a supporter focused or marketing role, ideally within the charity sector.
- Strong communication, organisational skills, and attention to detail. Proficiency in Microsoft Suite and experience with databases.
- Excellent interpersonal and communication skills.
- Ability to manage multiple priorities and projects.
Salary: £32,000 per annum
Contract type: Full-time, 1 year FTC, could go permanent
Location- London, hybrid working 2 days in the office
Closing date: On rolling basis
Interview: ASAP
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Individual Giving Specialist employer: Harris Hill Charity Recruitment
Contact Detail:
Harris Hill Charity Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Individual Giving Specialist
✨Tip Number 1
Familiarize yourself with the charity's mission and values. Understanding what drives the organization will help you align your passion and experience with their goals during the interview.
✨Tip Number 2
Network with current or former employees of the charity. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach in the interview.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your skills in managing fundraising campaigns and supporter engagement. Be ready to discuss how you've optimized processes in previous roles.
✨Tip Number 4
Stay updated on current trends in digital marketing and fundraising within the charity sector. Being knowledgeable about recent developments can set you apart and show your commitment to the role.
We think you need these skills to ace Individual Giving Specialist
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Individual Giving Specialist position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Craft a Strong Supporting Statement: Your supporting statement should clearly demonstrate your experience in direct marketing campaigns and supporter engagement. Use specific examples from your past roles that highlight your skills and achievements relevant to the charity sector.
Highlight Relevant Experience: Make sure to emphasize any previous work in fundraising, digital marketing, or customer service. Detail your proficiency with Microsoft Suite and databases, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and supporting statement. Check for spelling and grammatical errors, and ensure that your documents are well-organized and professional.
How to prepare for a job interview at Harris Hill Charity Recruitment
✨Show Your Passion for Charity
Make sure to express your genuine interest in the charity sector. Share any personal experiences or motivations that drive you to work in fundraising and supporter engagement.
✨Demonstrate Your Campaign Experience
Be prepared to discuss specific examples of direct marketing campaigns you've managed. Highlight your role, the strategies you implemented, and the outcomes achieved to showcase your expertise.
✨Highlight Your Communication Skills
Since this role requires excellent interpersonal skills, practice articulating your thoughts clearly. Be ready to provide examples of how you've successfully engaged with donors and supporters in the past.
✨Prepare for Administrative Questions
Expect questions about your organizational skills and experience with databases. Be ready to discuss how you manage multiple priorities and ensure accuracy in processing donations and communications.
