Volunteer Programme Manager

Volunteer Programme Manager

Watford Volunteer 33000 - 77000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead and support a team of over 300 volunteer tour leaders.
  • Company: Join a well-known national organisation dedicated to enriching community experiences.
  • Benefits: Enjoy flexible working with 3 days in the office and 2 from home.
  • Why this job: Make a real impact while working in a values-driven environment.
  • Qualifications: Experience in managing volunteers and excellent communication skills required.
  • Other info: Harris Hill promotes inclusive recruitment and welcomes diverse applicants.

The predicted salary is between 33000 - 77000 £ per year.

Harris Hill is delighted to be working with a well-known national organisation to recruit a Volunteer Programme Manager to lead their Volunteer Leader department. This is a fantastic opportunity to support and shape a team of over 300 volunteer tour leaders, while managing a small in-house team and playing a key role on the Senior Management Team.

Salary: Circa £55,000

Location: Hertfordshire (3 days office-based, 2 from home)

Key Responsibilities:

  • Lead volunteer recruitment campaigns and onboarding processes
  • Oversee volunteer training and ongoing development
  • Manage a team of three staff and set departmental objectives
  • Allocate leaders to tours, ensuring the right match of skills and availability
  • Maintain strong volunteer engagement through effective communication and support
  • Represent the department in crisis planning, operational meetings, and strategic forums
  • Ensure all leader documentation, systems and resources are up to date and efficient

About You:

  • Experienced in managing volunteers and/or volunteer programmes
  • A confident people manager with great communication skills
  • Strategic, well-organised and calm under pressure
  • Ideally with a passion for walking, travel, or outdoor leadership

This is a key role in a values-driven organisation delivering enriching experiences across the UK. You’ll need a collaborative approach, a strong service mindset, and a genuine interest in people and community.

For more information please submit your CV to lizzy.clark@harrishill.co.uk. Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corpâ„¢, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Volunteer Programme Manager employer: Harris Hill Charity Recruitment Specialists

Harris Hill is an exceptional employer, offering a supportive and inclusive work culture that values the contributions of every team member. With a focus on employee growth and development, this role provides the opportunity to lead a passionate team of volunteers while enjoying a flexible working arrangement in Hertfordshire. Join us in making a meaningful impact within the community and experience the unique advantage of working for a certified B Corpâ„¢ committed to high standards of equitable recruitment.
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Contact Detail:

Harris Hill Charity Recruitment Specialists Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Volunteer Programme Manager

✨Tip Number 1

Network with current or former Volunteer Programme Managers to gain insights into the role and the organisation. This can help you understand the specific challenges and expectations, making you a more informed candidate.

✨Tip Number 2

Attend relevant workshops or webinars focused on volunteer management and leadership. This not only enhances your skills but also shows your commitment to professional development in this field.

✨Tip Number 3

Familiarise yourself with the organisation's mission and values. Being able to articulate how your personal values align with theirs during interviews can set you apart from other candidates.

✨Tip Number 4

Prepare examples of your past experiences managing volunteers or leading teams. Be ready to discuss specific situations where you successfully engaged volunteers or resolved conflicts, as these will demonstrate your capability for the role.

We think you need these skills to ace Volunteer Programme Manager

Volunteer Management
Recruitment and Onboarding
Training and Development
Team Leadership
Communication Skills
Strategic Planning
Organisational Skills
Crisis Management
Engagement Strategies
Documentation Management
People Management
Problem-Solving Skills
Adaptability
Community Engagement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in managing volunteers and volunteer programmes. Use specific examples that demonstrate your leadership skills and ability to engage with people.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for walking, travel, or outdoor leadership. Explain why you are interested in this role and how your values align with the organisation's mission.

Highlight Relevant Skills: Emphasise your communication skills and strategic thinking in your application. Provide examples of how you've successfully managed teams and maintained volunteer engagement in previous roles.

Follow Application Instructions: Ensure you send your application to the correct email address provided in the job description. Double-check that your CV and cover letter are attached before hitting send.

How to prepare for a job interview at Harris Hill Charity Recruitment Specialists

✨Show Your Passion for Volunteering

Make sure to express your genuine interest in volunteering and community engagement. Share personal experiences or stories that highlight your commitment to volunteer programmes, as this will resonate well with the interviewers.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully managed teams or led projects in the past. Highlight your ability to motivate and support volunteers, as well as your experience in setting objectives and achieving results.

✨Be Ready to Discuss Crisis Management

Since the role involves representing the department in crisis planning, be prepared to discuss any relevant experiences you have had in managing crises. Think about how you handled difficult situations and what strategies you employed to maintain calm and effective communication.

✨Research the Organisation

Familiarise yourself with the organisation's values, mission, and current volunteer initiatives. This knowledge will help you tailor your responses and demonstrate that you are aligned with their goals and culture.

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