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- Tasks: Engage with supporters, manage fundraising activities, and coordinate community initiatives.
- Company: Join a national charity dedicated to making a difference in Dorset.
- Benefits: Enjoy a competitive salary, remote work options, and the chance to make an impact.
- Why this job: Be at the heart of fundraising efforts while building meaningful relationships in your community.
- Qualifications: Strong communication skills and experience in customer service or fundraising are essential.
- Other info: This is a full-time, permanent role with opportunities for personal growth and community engagement.
The predicted salary is between 25000 - 28000 £ per year.
Harris Hill are delighted to be working with a national charity to recruit a Supporter Engagement Officer in order to play a crucial role in fostering lasting relationships with the charity supporters across Dorset. You will provide exceptional service to donors, volunteers, and community fundraisers, ensuring that their engagement with the charity is meaningful and rewarding. You will be at the heart of the charity fundraising efforts.
As a Supporter Engagement Officer you will:
- Act as the primary point of contact for charity within the Dorset community, promoting the charity and maximising income opportunities.
- Provide top-quality stewardship for supporters, ensuring they feel appreciated and valued.
- Identify and pursue new opportunities for income growth in line with the charity’s strategy.
- Manage and coordinate collection boxes across Dorset, working closely with fundraising officers and finance teams.
- Collaborate with local community groups to support and promote fundraising activities.
- Develop and deliver engagement activities, including newsletters, events, and personal acknowledgements, to thank, update, and inspire supporters.
- Lead and manage a team of volunteers across Dorset, recruiting, training, and providing ongoing support.
- Work alongside volunteers to engage with and expand local fundraising initiatives.
- Deliver compelling talks about the charity to different audiences, adapting your approach to ensure maximum engagement.
To be successful, you must have experience:
- Strong interpersonal and communication skills, both written and verbal.
- Experience in customer service, supporter care, or fundraising.
- Excellent organisational and time-management abilities.
- Attention to detail and the ability to handle sensitive information with confidentiality.
- Proficiency in Microsoft Office and CRM/database systems.
Desirable:
- Previous experience in the charity sector.
- Knowledge of fundraising principles and best practices.
- Experience using supporter engagement platforms or email marketing tools.
Salary: £30,000 - £32,000 per annum
Contract type: Full-time, permanent
Location: Dorset, remote
Closing date: On rolling basis
Interview: TBC
Recruitment process: CV and Supporting Statement to Dagmara.depaula@harrishill.co.uk
If this sounds like you, then please do get in touch ASAP! Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corpâ„¢, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Supporter and Engagement Officer employer: Harris Hill Charity Recruitment Specialists
Contact Detail:
Harris Hill Charity Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supporter and Engagement Officer
✨Tip Number 1
Network within the local community in Dorset. Attend charity events, volunteer meet-ups, and community gatherings to connect with potential supporters and other professionals in the sector. Building relationships can help you gain insights into the role and may even lead to referrals.
✨Tip Number 2
Familiarise yourself with the charity's mission and current projects. Understanding their goals and challenges will allow you to speak passionately about how you can contribute to their supporter engagement efforts during interviews or networking opportunities.
✨Tip Number 3
Showcase your interpersonal skills by engaging with the charity's online community. Participate in discussions on social media platforms or forums related to the charity. This demonstrates your enthusiasm for the role and your ability to connect with supporters.
✨Tip Number 4
Prepare to discuss specific examples of your past experiences in customer service or fundraising. Think about how you’ve successfully engaged supporters or managed volunteers in previous roles, as these stories will highlight your suitability for the Supporter Engagement Officer position.
We think you need these skills to ace Supporter and Engagement Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, supporter care, or fundraising. Use specific examples that demonstrate your strong interpersonal and communication skills.
Craft a Compelling Supporting Statement: In your supporting statement, clearly articulate why you are passionate about the charity sector and how your skills align with the role of Supporter Engagement Officer. Mention any previous experience with community engagement or fundraising activities.
Showcase Organisational Skills: Emphasise your organisational and time-management abilities in both your CV and supporting statement. Provide examples of how you've successfully managed projects or coordinated events in the past.
Highlight Technical Proficiency: Mention your proficiency in Microsoft Office and any CRM/database systems you have used. If you have experience with supporter engagement platforms or email marketing tools, be sure to include that as well.
How to prepare for a job interview at Harris Hill Charity Recruitment Specialists
✨Show Your Passion for the Cause
Make sure to express your genuine enthusiasm for the charity's mission during the interview. Share any personal experiences or connections you have with the cause, as this will demonstrate your commitment and help you connect with the interviewers.
✨Highlight Your Interpersonal Skills
As a Supporter Engagement Officer, strong communication skills are essential. Prepare examples of how you've successfully engaged with supporters or volunteers in the past, showcasing your ability to build relationships and provide exceptional service.
✨Demonstrate Organisational Abilities
Be ready to discuss how you manage your time and organise tasks effectively. Provide specific examples of how you've handled multiple responsibilities, such as coordinating events or managing volunteers, to illustrate your organisational skills.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, such as dealing with a difficult supporter or planning a fundraising event. Think through potential scenarios in advance and outline your approach to ensure you can respond confidently.
