At a Glance
- Tasks: Lead a multi-site advice service and support staff and volunteers.
- Company: Respected community charity making a real difference.
- Benefits: Hybrid working, competitive salary, and immediate start.
- Other info: Opportunity for personal growth in a values-led organisation.
- Why this job: Make a positive impact on people's lives while developing your leadership skills.
- Qualifications: Experience in managing advice services and knowledge of welfare benefits.
The predicted salary is between 36565 - 36565 £ per year.
10-Month FTC | 4 Days Per Week | Hybrid Working - London £36,565 pro rata | Immediate Start
I am delighted to be working with a respected community charity to recruit an experienced Advice Services Manager to lead a busy multi-site advice service supporting people with welfare benefits, housing, debt and immigration issues. This is a hands-on leadership role managing staff and volunteers, overseeing day-to-day service delivery, driving quality and compliance, and helping shape future service development. You'll also maintain a small caseload to stay connected to frontline support and community needs.
Key Responsibilities- Lead and support advice staff and volunteers across multiple sites
- Ensure high-quality, compliant advice delivery
- Oversee case management, reporting and service outcomes
- Drive service improvements and quality assurance
- Support training, safeguarding and team development
- Work closely with senior leadership on service growth and impact
- Experience managing advice services within the charity/community sector
- Strong knowledge of welfare benefits, housing, debt or immigration
- Skilled in team leadership, service improvement and reporting
- Confident using case management systems and data
- Organised, proactive and community-focused
Hybrid working, immediate start, and the chance to make a real impact within a values-led organisation. If you have the above skills and experience and are immediately available, please apply online today!
Advice Services Manager in Slough employer: Harris Hill Charity Recruitment Specialists
Join a respected community charity that prioritises employee well-being and professional growth, offering a hybrid working model in the heart of London. With a strong focus on team collaboration and community impact, this role as an Advice Services Manager not only allows you to lead a dedicated team but also provides opportunities for personal development and meaningful contributions to society. Enjoy a supportive work culture that values your expertise while making a real difference in the lives of those in need.
Contact Details:
Harris Hill Charity Recruitment Specialists Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Advice Services Manager in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector and let them know you're on the hunt for an Advice Services Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of welfare benefits, housing, debt, and immigration issues. We want you to be able to showcase your expertise and demonstrate how you can lead a team effectively in these areas.
✨Tip Number 3
Don’t forget to highlight your leadership skills! When chatting with potential employers, share specific examples of how you've successfully managed teams and improved service delivery in previous roles. This will show them you’re the right fit for the job.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining a values-led organisation that makes a real impact.
We think you need these skills to ace Advice Services Manager in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your experience in managing advice services and any relevant knowledge of welfare benefits, housing, debt, or immigration. We want to see how you can make a real impact!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our mission. Don’t forget to mention your leadership experience and how you’ve driven service improvements in the past.
Showcase Your Team Leadership Skills:Since this role involves managing staff and volunteers, be sure to highlight your team leadership skills. Share examples of how you've supported and developed teams in previous roles. We love seeing how you can inspire others!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Harris Hill Charity Recruitment Specialists
✨Know Your Stuff
Make sure you brush up on your knowledge of welfare benefits, housing, debt, and immigration issues. Being able to discuss these topics confidently will show that you're not just familiar with the field but also passionate about making a difference.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams or volunteers in the past. Think about specific challenges you faced and how you overcame them. This will demonstrate your hands-on leadership style and ability to drive service improvements.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations in an advice service setting. Practise your responses to scenarios involving case management and compliance to show that you can think on your feet and make sound decisions.
✨Connect with the Community Focus
Emphasise your commitment to community needs and how you plan to stay connected while managing a small caseload. Share any relevant experiences that highlight your proactive approach to understanding and addressing community issues.
