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For Companies At a Glance
- Tasks: Support individuals affected by homelessness, providing advice and resettlement services.
- Company: A dedicated charity with over 35 years of experience in homelessness support.
- Benefits: Competitive salary, meaningful work, and the chance to make a real difference.
- Why this job: Join a passionate team and help people build secure, independent futures.
- Qualifications: Experience with vulnerable adults and strong communication skills required.
- Other info: Flexible shifts, inclusive culture, and opportunities for personal growth.
The predicted salary is between 31549 - 31549 £ per year.
Job Description
 Harris Hill is delighted to be working with a homelessness charity to recruit a Resettlement & Support Worker.
Location: Richmond upon Thames
Salary: £31,549 per annum
Hours: Full-time, 37.5 hours per week (shifts including early mornings, late evenings and weekends)
This role offers an excellent opportunity to join a highly committed team supporting people affected by homelessness. The organisation has been delivering services across London for over 35 years, providing accommodation and support to help people overcome barriers and work towards secure, independent futures.
The Role
As a Resettlement & Support Worker, you’ll be part of a professional team delivering hostel-based services for people with complex needs. You’ll be responsible for providing high-quality support and resettlement, ensuring residents receive the advice, motivation and intervention they need to sustain tenancies and move forward positively.
Your responsibilities will include:
- Delivering effective hostel accommodation and resettlement services in line with organisational policies
- Managing a caseload of residents, providing advice, crisis intervention and future planning
- Conducting client assessments, interviews and reviews in collaboration with internal and external partners
- Supporting residents with benefit claims, tenancy responsibilities, and access to specialist services
- Maintaining accurate records and ensuring compliance with health, safety and safeguarding standards
- Contributing to team initiatives, training, and the wider delivery of integrated homelessness services
About You
We’re looking for someone with:
- Experience of working with people affected by homelessness, rough sleeping or complex needs
- Knowledge of housing, welfare benefits, and support systems for vulnerable adults
- Strong case management and assessment skills
- The ability to work with clients who may display challenging behaviour
- Strong communication, IT and record-keeping skills
- A flexible approach to working shifts, including weekends and evenings
Values
The organisation is guided by values of working together, aspiration, respect, determination and vision. They are committed to equality, diversity and inclusion, and welcome applicants from all backgrounds.
For more information, please submit your CV to . Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â
 Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Resettlement & Support Worker employer: Harris Hill Charity Recruitment Specialists
Contact Detail:
Harris Hill Charity Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resettlement & Support Worker
✨Tip Number 1
Network like a pro! Reach out to people in the homelessness sector, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the charity's values and services. Be ready to discuss how your experience aligns with their mission. Show them you're not just another candidate, but someone who genuinely cares about making a difference.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to crisis intervention and support work. Use real-life examples to demonstrate your skills and how you've helped others in challenging situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who want to make a positive impact in the community.
We think you need these skills to ace Resettlement & Support Worker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Resettlement & Support Worker role. Highlight your experience with homelessness and support services, and don’t forget to mention any relevant skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about supporting people affected by homelessness. Share specific examples of your past work that align with our values and the responsibilities of the role.
Showcase Your Skills: We want to see your strong case management and communication skills in action. Use bullet points to clearly outline your achievements and how they relate to the needs of the role. Make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Harris Hill Charity Recruitment Specialists
✨Know Your Stuff
Make sure you brush up on your knowledge about homelessness, housing policies, and support systems. Familiarise yourself with the specific challenges faced by vulnerable adults and how the charity addresses these issues. This will show your genuine interest and commitment to the role.
✨Showcase Your Experience
Prepare to discuss your previous experience working with people affected by homelessness or those with complex needs. Use specific examples to highlight your case management skills and how you've successfully supported clients in the past. This will help demonstrate your capability for the role.
✨Demonstrate Empathy and Communication Skills
As a Resettlement & Support Worker, strong communication and empathy are key. Be ready to share how you've effectively communicated with clients, especially those displaying challenging behaviour. Highlight any techniques you've used to build rapport and trust with residents.
✨Align with Their Values
Familiarise yourself with the organisation's values of working together, aspiration, respect, determination, and vision. During the interview, reflect these values in your answers and show how you embody them in your work. This will resonate well with the interviewers and show you're a good cultural fit.
