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For Companies At a Glance
- Tasks: Engage with supporters, manage enquiries, and support fundraising campaigns.
- Company: Reputable national health charity with a supportive team culture.
- Benefits: Competitive hourly rate, hybrid work model, and valuable experience.
- Why this job: Make a difference while developing your communication and organisational skills.
- Qualifications: Strong communication skills and ability to multitask in a fast-paced environment.
- Other info: Temporary contract with potential for growth and learning opportunities.
The predicted salary is between 12 - 16 £ per hour.
London (Hybrid – 2 days in office) 34 hours per week £15.27 per hour Temporary contract: February to December 2026 Immediate start available.
I’m recruiting on behalf of a well-established national health charity for a Supporter Care Executive to join their busy supporter services team. This role is ideal for someone who enjoys speaking with the public, stays calm under pressure, and takes pride in delivering an excellent supporter experience.
The role
- You’ll be a key point of contact for supporters, managing enquiries by phone and email, processing donations, and accurately updating supporter records.
- You’ll also support major fundraising campaigns during the charity’s peak period.
Key responsibilities
- Handling supporter enquiries by phone and email
- Managing queries around donations, fundraising, and contact preferences
- Accurately updating the supporter database
- Processing donations and sending thank-you communications
- Supporting flagship fundraising campaigns during peak periods
About you
- Confident communicator and natural people-person
- Comfortable handling a high volume of calls
- Organised with strong attention to detail
- Able to multitask in a fast-paced environment
- A collaborative and reliable team player
If you have the above skills and experience and are immediately available, please apply online today!
Supporter Care Executive in London employer: Harris Hill Charity Recruitment Specialists
Contact Detail:
Harris Hill Charity Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supporter Care Executive in London
✨Tip Number 1
Get to know the charity! Research their mission, values, and recent campaigns. This will help you connect with the team during interviews and show that you're genuinely interested in their work.
✨Tip Number 2
Practice your communication skills! Since you'll be handling supporter enquiries, it’s crucial to sound confident and friendly. Try role-playing with a friend or family member to get comfortable with common questions.
✨Tip Number 3
Show off your multitasking abilities! Think of examples from your past experiences where you successfully juggled multiple tasks. This will demonstrate that you can thrive in a fast-paced environment like the one described.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Supporter Care Executive in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Supporter Care Executive role. Highlight your experience in handling enquiries and managing donations, as this will show us you’re the perfect fit for our team.
Show Off Your People Skills: Since this role is all about communication, don’t be shy! Use your application to demonstrate how you’ve successfully interacted with the public in the past. We want to see that you’re a natural people-person who thrives in busy environments.
Be Detail-Oriented: Attention to detail is key in supporter care. When filling out your application, double-check for any typos or errors. This shows us you take pride in your work and can handle the accuracy needed for updating supporter records.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the quickest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Harris Hill Charity Recruitment Specialists
✨Know the Charity Inside Out
Before your interview, take some time to research the charity's mission, values, and recent campaigns. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Practice Your Communication Skills
As a Supporter Care Executive, you'll be speaking with the public regularly. Practise clear and confident communication by role-playing common scenarios with a friend or family member. This will help you feel more at ease during the actual interview.
✨Showcase Your Multitasking Abilities
Prepare examples from your past experiences where you've successfully managed multiple tasks at once. Highlight how you stayed organised and maintained attention to detail, as these skills are crucial for handling supporter enquiries effectively.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle specific situations, like a difficult supporter call or a busy fundraising period. Think of relevant examples beforehand and explain your thought process clearly to demonstrate your problem-solving skills.
