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- Tasks: Lead impactful member engagement strategies and organise inspiring global events.
- Company: Join Consumers International, a leader in global consumer rights.
- Benefits: Competitive salary, remote work options, and a chance to make a difference.
- Why this job: Be part of a global movement that empowers consumers worldwide.
- Qualifications: Experience in community building and event organisation is essential.
- Other info: Dynamic role with opportunities for creativity and collaboration.
The predicted salary is between 34000 - 42000 £ per year.
Harris Hill is proud to be partnering with Consumers International, the world's leading network of consumer organisations, in the search for a Lead, Member Engagement.
£40,000 - £50,000 | Remote (with optional co-working)
With over 200 members in more than 100 countries, Consumers International works at the forefront of global consumer rights—ensuring that consumers' voices shape products, policies, and practices worldwide. This is an exciting opportunity to play a pivotal role in strengthening and growing a truly global movement.
Responsibilities
- Deliver a clear and impactful member engagement strategy aligned with the organisation's mission.
- Lead on the design and delivery of inspiring events, campaigns, and activities—including global initiatives such as the Global Congress and World Consumer Rights Day.
- Support and connect members, helping them build resilience, share knowledge, and collaborate on pressing consumer issues.
- Drive community growth by identifying opportunities for new members and initiatives.
This is a hands-on, creative, and strategic role for someone passionate about building strong, vibrant, and inclusive communities.
Qualifications
- Proven experience in membership management, community building, or stakeholder engagement (ideally in a global or non-profit context).
- A strong track record in organising impactful events and campaigns.
- Exceptional interpersonal and communication skills, with cultural awareness and the ability to work across international contexts.
- Strong organisational and IT skills (Salesforce or equivalent a plus).
- A collaborative, proactive, and inclusive approach.
- A background in international non-profits, consumer rights, or advocacy is desirable, and additional language skills (Arabic, French, Spanish) would be a bonus.
How to apply
If this feels like you fulfil the criteria and are keen to hear more, please do send your CV to lizzy.clark@harrishill.co.uk. Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Lead, Member Engagement in London employer: Harris Hill Charity Recruitment Specialists
Contact Detail:
Harris Hill Charity Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead, Member Engagement in London
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Consumers International. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your passion! When you get the chance to speak with someone from the organisation, make sure to express why you're excited about member engagement and consumer rights. Your enthusiasm can be contagious!
✨Tip Number 3
Prepare for interviews by researching their recent campaigns and events. Being able to discuss these shows you're genuinely interested and ready to contribute to their mission.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Lead, Member Engagement in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Lead, Member Engagement. Highlight your experience in membership management and community building, and don’t forget to showcase any relevant events or campaigns you've organised.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about consumer rights and how your skills align with the mission of Consumers International. Keep it engaging and personal!
Showcase Your Communication Skills: Since this role requires exceptional interpersonal skills, make sure your application reflects your ability to communicate effectively. Use clear language and structure your application well to demonstrate your organisational skills.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application!
How to prepare for a job interview at Harris Hill Charity Recruitment Specialists
✨Know Your Audience
Before the interview, take some time to research Consumers International and their mission. Understand their values and how they engage with their members. This will help you tailor your responses and show that you're genuinely interested in contributing to their goals.
✨Showcase Your Experience
Be ready to discuss your previous experience in membership management and community building. Prepare specific examples of events or campaigns you've organised that had a significant impact. Highlight your ability to connect with diverse stakeholders and how you've fostered collaboration in past roles.
✨Demonstrate Cultural Awareness
Given the global nature of this role, it's crucial to showcase your cultural awareness. Share experiences where you've successfully worked across different cultures or languages. If you speak any additional languages, mention them as they could be a valuable asset for the organisation.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about their current member engagement strategies or upcoming initiatives like the Global Congress. This not only shows your enthusiasm but also helps you gauge if the role aligns with your career aspirations.
