At a Glance
- Tasks: Lead a dynamic team providing essential advice on welfare, housing, and immigration issues.
- Company: Respected community charity making a real difference in people's lives.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Immediate start with a flexible 4-day work week.
- Why this job: Make a meaningful impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in managing advice services and strong knowledge of relevant issues.
The predicted salary is between 36565 - 36565 € per year.
10-Month FTC | 4 Days Per Week | Hybrid Working - London
£36,565 pro rata | Immediate Start
I am delighted to be working with a respected community charity to recruit an experienced Advice Services Manager to lead a busy multi-site advice service supporting people with welfare benefits, housing, debt and immigration issues.
This is a hands-on leadership role managing staff and volunteers, overseeing day-to-day service delivery, driving quality and compliance, and helping shape future service development. You’ll also maintain a small caseload to stay connected to frontline support and community needs.
Key Responsibilities
- Lead and support advice staff and volunteers across multiple sites
- Ensure high-quality, compliant advice delivery
- Oversee case management, reporting and service outcomes
- Drive service improvements and quality assurance
- Support training, safeguarding and team development
- Work closely with senior leadership on service growth and impact
About You
- Experience managing advice services within the charity/community sector
- Strong knowledge of welfare benefits, housing, debt or immigration
- Skilled in team leadership, service improvement and reporting
- Confident using case management systems and data
Advice Services Manager in London employer: Harris Hill Charity Recruitment Specialists
As a leading community charity based in London, we pride ourselves on fostering a supportive and inclusive work culture that empowers our employees to make a real difference in people's lives. With a strong focus on professional development, we offer numerous training opportunities and encourage innovation in service delivery, ensuring that our Advice Services Manager can thrive in their role while contributing to meaningful community impact. Our hybrid working model promotes work-life balance, making us an excellent employer for those seeking rewarding and flexible employment.
Contact Detail:
Harris Hill Charity Recruitment Specialists Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Advice Services Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector and let them know you're on the hunt for an Advice Services Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of welfare benefits, housing, debt, and immigration issues. We want you to be able to showcase your expertise and demonstrate how you can lead a team effectively in these areas.
✨Tip Number 3
Don’t forget to highlight your hands-on leadership experience! When chatting with potential employers, share specific examples of how you've managed teams and improved service delivery in previous roles.
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We make it easy for you to showcase your skills and experience directly to hiring managers looking for someone just like you.
We think you need these skills to ace Advice Services Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Advice Services Manager role. Highlight your experience in managing advice services and any relevant skills that match the job description. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your experience can make a difference. Be sure to mention specific examples of your leadership and service improvement skills.
Showcase Your Knowledge:We’re looking for someone with strong knowledge of welfare benefits, housing, debt, or immigration. Make sure to weave this expertise into your application. It’ll show us that you understand the challenges our community faces and how you can help.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your documents!
How to prepare for a job interview at Harris Hill Charity Recruitment Specialists
✨Know Your Stuff
Make sure you brush up on your knowledge of welfare benefits, housing, debt, and immigration issues. The interviewers will likely ask you specific questions about these areas, so being well-versed will show that you're the right fit for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you’ve driven service improvements or supported staff development. This will demonstrate your capability to lead a busy multi-site advice service effectively.
✨Be Ready to Discuss Compliance
Since this role involves ensuring high-quality, compliant advice delivery, be prepared to talk about your experience with quality assurance and compliance in previous roles. Highlight any specific frameworks or standards you’ve worked with.
✨Connect with the Community
Since maintaining a small caseload is part of the job, think about how you can relate your experiences to the community's needs. Share stories that illustrate your understanding of frontline support and how you’ve engaged with clients in the past.
