At a Glance
- Tasks: Lead a vital advice service supporting those facing poverty and hardship.
- Company: Established community charity in North West London with a mission to help others.
- Benefits: Competitive salary, hybrid work, and the chance to make a real difference.
- Other info: Join a certified B Corp™ committed to equitable and inclusive recruitment.
- Why this job: Empower individuals towards stability and independence while managing a passionate team.
- Qualifications: Experience in welfare advice, staff management, and handling complex cases required.
The predicted salary is between 41000 - 41000 £ per year.
Harris Hill are thrilled to be working with a well-established community charity in North West London, seeking an experienced
Interim Advice Manager to lead a vital advice service supporting people experiencing poverty, hardship and food insecurity.
- Brent, London (Hybrid) | £36,565–£41,000 per annum
- Fixed term until 30 September 2027, with possibility of extension
The charity provides frontline services that help people move from crisis towards greater stability and independence.
About the role
You will lead the Advice and Open ARMS services across multiple sites, managing staff and volunteers delivering advice on benefits, housing, debt and immigration.
Alongside overseeing day-to-day delivery, you will support service development, quality assurance and improvements to systems and processes.
You will also maintain a small caseload and work closely with the Senior Leadership Team.
Key responsibilities
- Manage and support advice staff and volunteers, including supervision and performance management.
- Maintain a small caseload, supporting clients with complex needs.
- Ensure high-quality, compliant advice and effective safeguarding.
- Act as the Designated Safeguarding Lead.
- Lead on quality assurance, case checking, AQS audits and case management systems.
- Develop Advice and Open ARMS services in line with organisational strategy.
- Support funding applications, reporting and monitoring of outcomes.
- Manage the service budget and funder requirements.
- Support the induction, supervision and development of advice volunteers.
About you
You will be an experienced advice professional and confident manager, committed to supporting people experiencing hardship.
You will have
- At least three years' experience in welfare advice or casework.
- Experience managing staff and volunteers.
- Experience handling complex advice cases and developing services.
- Experience with monitoring, evaluation and case management systems.
- Experience responding to safeguarding concerns.
- Knowledge of AQS or a similar quality framework.
- Excellent communication, organisational and IT skills.
- The ability to manage competing priorities and lead change.
Experience working with refugees and asylum seekers, AQS assessments, safeguarding training, budget management, fundraising or community languages would be desirable.
For more information, please submit your CV.
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment.
We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Advice Manager employer: Harris Hill Charity Recruitment Specialists
Join a dynamic and innovative team as a Social Media Manager, where your expertise will play a crucial role in enhancing brand visibility and engagement. With a hybrid work culture that promotes collaboration and flexibility, you'll have the opportunity to thrive in a supportive environment that values creativity and growth. This temporary position not only allows you to make a significant impact in just 8 weeks but also offers a chance to develop your skills and expand your professional network within the industry.
Contact Details:
Harris Hill Charity Recruitment Specialists Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Advice Manager
✨Get Involved in Local Volunteering
Dive into some local volunteering opportunities! Nonprofits often look for temp workers who have a connection to the community they serve. By getting involved, you not only gain experience but also make valuable contacts in the sector.
✨Tap into Nonprofit Networks
Use platforms like Idealist or local nonprofit job boards to find temporary gigs. These spaces are buzzing with opportunities specifically tailored for social impact projects, making it easier for us to spot the ideal role at companies like Harris Hill Charity Recruitment Specialists!
✨Attend Sector-Specific Events
Join meetings, workshops, or talks hosted by organisations in the nonprofit realm. These events are perfect for making connections and learning about temporary roles that might not be widely advertised. Plus, you can showcase your passion for social impact right there!
✨Don’t Forget Online Applications!
When you spot a temporary role at Harris Hill Charity Recruitment Specialists that piques your interest, go ahead and apply through their website! Tailor your message to highlight how your skills align with their mission – it shows you care about the cause, which is key in this field.
We think you need these skills to ace Advice Manager
Some tips for your application 🫡
Show Your Passion for Social Impact:In the world of nonprofits, it's all about the passion and commitment to making a difference. Make sure your cover letter speaks genuinely about why you're excited about this role at Harris Hill Charity Recruitment Specialists. Share any experiences you've had with social impact projects or volunteering — it shows you live and breathe the cause!
Highlight Relevant Experience and Skills:For a temporary position in the nonprofit sector, focus on showcasing any specific skills or experience related to project management, community engagement, or fundraising. List any relevant work or volunteer roles on your CV, and consider including quantifiable achievements that demonstrate your impact in previous positions.
References from the Sector:Including references from previous roles in the nonprofit world can really bolster your application. If you've worked on similar social-impact projects before, ask those colleagues or supervisors if they'd be willing to vouch for your skills. This adds credibility and shows you're trusted in the sector, which can be a big plus for Harris Hill Charity Recruitment Specialists.
Be Ready for a Quick Turnaround:Since this role is temporary, let your interest shine through in your application! Mention in your cover letter your availability to start immediately or at short notice. It shows you're keen and ready to dive right into the exciting work at Harris Hill Charity Recruitment Specialists!
How to prepare for a job interview at Harris Hill Charity Recruitment Specialists
✨Show Your Passion for the Cause
When interviewing for a role in the non-profit sector, especially for a temporary position, it's crucial to convey your genuine passion for social impact. Discuss why the mission of Harris Hill Charity Recruitment Specialists resonates with you and share personal experiences that reflect your commitment to similar causes.
✨Demonstrate Your Flexibility and Adaptability
Non-profit projects often require quick pivots and resourcefulness. Be ready to share examples from your past where you've adapted to changing circumstances or tackled unexpected challenges. This will show your potential as a valuable, nimble team member for the Advice Manager position.
✨Know Your Community Tools
Familiarise yourself with any tools or platforms that are widely used in the non-profit sector like project management software or stakeholder engagement tools. Show your readiness to hit the ground running in your temporary role by discussing any experience you have with these or similar platforms.
✨Be Prepared for Scenario-Based Questions
Expect to field scenario-based questions during your interview to assess your problem-solving skills in real-world situations. Think about how you would handle challenges typical of the non-profit sector, such as engaging with diverse stakeholders or managing project timelines effectively.
