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For Companies At a Glance
- Tasks: Lead the development of a global Salesforce CRM platform and enhance customer engagement.
- Company: Join a forward-thinking organisation focused on seamless customer journeys.
- Benefits: Competitive salary, leadership opportunities, and a chance to make a global impact.
- Why this job: Shape the future of CRM and drive performance across multiple regions.
- Qualifications: Experience in CRM product management and strong communication skills required.
- Other info: Dynamic role with opportunities for professional growth and team development.
The predicted salary is between 43200 - 72000 £ per year.
We are looking for an experienced Senior Product Manager CRM to lead the development and evolution of a global Salesforce CRM platform. This role is central to delivering a seamless customer journey across marketing, admissions and digital engagement channels. Reporting into a senior commercial leader, you will own the CRM product vision and roadmap, working closely with IT, regional teams and key stakeholders to ensure the platform drives performance, insight and growth. You will be leading an established team therefore will need proven leadership experience.
Key Responsibilities
- Lead the CRM product strategy, roadmap and continuous improvement plan
- Manage global rollouts, new releases, integrations and platform optimisation
- Build a single customer view through strong data integrity and governance
- Deliver advanced dashboards, reporting and conversion performance tracking
- Partner with marketing automation and digital teams to enhance engagement
- Manage external vendors, budgets and business case delivery
- Coach and develop a CRM product team and support regional adoption
About You
- Significant experience in CRM product management and Salesforce delivery
- Strong understanding of customer engagement, marketing automation and analytics
- Proven track record delivering large scale, multi region CRM programmes
- Confident communicator with excellent stakeholder and change management skills
- Data driven, strategic and focused on measurable ROI and outcomes
If you’re passionate about Salesforce CRM product leadership and want to make a global impact, we’d love to hear from you. Apply now.
Senior Product Manager employer: Harris Global
Contact Detail:
Harris Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Salesforce or CRM. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in CRM product management. This will help you stand out during interviews and showcase your proven track record.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your communication skills. Focus on articulating your leadership experience and how you've driven performance in past roles.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to make an impact. Plus, it’s a great way to ensure your application gets noticed by the right people.
We think you need these skills to ace Senior Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Senior Product Manager role. Highlight your CRM product management experience and any Salesforce projects you've led to show us you're the right fit.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about CRM and how your background makes you the perfect candidate. Share specific examples of your leadership in previous roles to demonstrate your capability.
Showcase Your Data Skills: Since this role is data-driven, make sure to include any relevant metrics or outcomes from your past projects. We want to see how you've used data to drive performance and improve customer engagement.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Harris Global
✨Know Your CRM Inside Out
Make sure you’re well-versed in Salesforce and its capabilities. Brush up on the latest features and updates, as well as how they can enhance customer engagement and data integrity. This will show your passion and expertise during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight specific instances where your leadership directly contributed to the success of a CRM project or improved team performance. This will demonstrate your ability to manage and develop a team effectively.
✨Understand the Business Impact
Be ready to discuss how CRM strategies can drive measurable ROI and outcomes. Think about how you’ve used data to inform decisions and improve customer journeys in previous roles. This will help you connect your experience to the company’s goals.
✨Engage with Stakeholders
Prepare to talk about your experience in stakeholder management. Have examples ready that illustrate how you’ve successfully communicated and collaborated with various teams, including marketing and IT. This will show that you can navigate complex relationships and drive projects forward.
