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For Companies At a Glance
- Tasks: Lead the development of a global Salesforce CRM platform and enhance customer engagement.
- Company: Join a dynamic team focused on innovative product management.
- Benefits: Competitive salary, leadership opportunities, and a chance to make a global impact.
- Why this job: Shape the future of customer journeys and drive performance across regions.
- Qualifications: Experience in CRM product management and strong leadership skills.
- Other info: Collaborative environment with opportunities for professional growth.
The predicted salary is between 48000 - 72000 £ per year.
We are looking for an experienced Senior Product Manager CRM to lead the development and evolution of a global Salesforce CRM platform. This role is central to delivering a seamless customer journey across marketing, admissions and digital engagement channels. Reporting into a senior commercial leader, you will own the CRM product vision and roadmap, working closely with IT, regional teams and key stakeholders to ensure the platform drives performance, insight and growth. You will be leading an established team therefore will need proven leadership experience.
Key Responsibilities
- Lead the CRM product strategy, roadmap and continuous improvement plan
- Manage global rollouts, new releases, integrations and platform optimisation
- Build a single customer view through strong data integrity and governance
- Deliver advanced dashboards, reporting and conversion performance tracking
- Partner with marketing automation and digital teams to enhance engagement
- Manage external vendors, budgets and business case delivery
- Coach and develop a CRM product team and support regional adoption
About You
- Significant experience in CRM product management and Salesforce delivery
- Strong understanding of customer engagement, marketing automation and analytics
- Proven track record delivering large scale, multi region CRM programmes
- Confident communicator with excellent stakeholder and change management skills
- Data driven, strategic and focused on measurable ROI and outcomes
If you’re passionate about Salesforce CRM product leadership and want to make a global impact, we’d love to hear from you. Apply now!
Senior Product Manager in City of London employer: Harris Global
Contact Detail:
Harris Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the CRM and Salesforce space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! Create a portfolio or a personal website that highlights your achievements in CRM product management. Include case studies of successful projects you've led, especially those involving Salesforce. This will make you stand out when we review candidates.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of Salesforce and CRM strategies. Be ready to discuss how you've driven performance and growth in previous roles. We love candidates who can back up their experience with solid examples!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team and making an impact in the CRM space.
We think you need these skills to ace Senior Product Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Senior Product Manager role. Highlight your CRM product management experience and any Salesforce projects you've led to show us you're the right fit.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about CRM and how your background makes you the perfect candidate. Share specific examples of your leadership in previous roles to demonstrate your capability.
Showcase Your Data Skills: Since this role is data-driven, make sure to mention any experience you have with analytics, reporting, and performance tracking. We want to see how you've used data to drive decisions and improve customer engagement.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Harris Global
✨Know Your CRM Inside Out
Make sure you’re well-versed in Salesforce and its capabilities. Brush up on the latest features and updates, as well as how they can enhance customer engagement. Being able to discuss specific examples of how you've used Salesforce in previous roles will show your expertise.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to share your leadership experiences. Think of specific instances where you’ve successfully managed a team or project, and how you’ve coached others to achieve their goals. This will demonstrate your ability to lead effectively.
✨Prepare for Stakeholder Scenarios
Expect questions about managing stakeholders and change. Prepare examples of how you’ve navigated complex stakeholder environments and driven change in previous roles. Highlight your communication skills and how you’ve built relationships to ensure project success.
✨Data-Driven Decision Making
Be ready to discuss how you use data to inform your product strategy. Bring examples of how you’ve tracked performance metrics and made decisions based on data insights. This will show that you’re not just strategic but also focused on measurable outcomes.