At a Glance
- Tasks: Support and develop legal case management systems while providing day-to-day IT support.
- Company: Join Harris Fowler, a leading Personal Injury and Clinical Negligence law firm.
- Benefits: Collaborative environment, hybrid working options, and investment in your professional growth.
- Other info: Great opportunity for career development in a supportive team.
- Why this job: Make a real impact by improving business processes through innovative technology.
- Qualifications: Experience with Visual Basic or similar, and strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
Harris Fowler is a specialist Personal Injury and Clinical Negligence law firm, where our IT department plays a vital role in driving operational efficiency and innovation. We are seeking a technically minded individual to join our IT team as an Application Development & Support Analyst. This is a primarily office-based role in Taunton, Somerset, with hybrid working available following successful completion of probation. Applicants should live within a reasonable commuting distance of Taunton.
In this role, you will be responsible for supporting and developing our legal case management systems, providing day-to-day IT support across the business, and helping to improve business processes through technology. Experience with Visualfiles is highly desirable; however, we would also like to hear from candidates who have developed or supported similar workflow or case management systems and are keen to learn and develop within our environment.
Job Description- Develop and maintain Visualfiles workflows, forms, templates and automation
- Support and improve the firm's legal systems and business applications
- Produce reports using SQL, Power BI and Excel
- Provide day-to-day IT support to colleagues
- Assist with system upgrades, testing and implementations
- Support third-party system integrations
- Create and maintain technical documentation
- Deliver user training where required
- Development experience using Visual Basic (VB) or similar
- Experience with workflow scripting and automation within a case management or business system
- Experience of screen, document, and form creation and maintenance
- Understanding of database management principles
- Ability to create and maintain workflow and technical documentation
- Comfortable working in a role that combines system development and general IT support
- Strong problem-solving skills and attention to detail
- Good communication skills, with the ability to explain technical issues
- Knowledge of HTML (particularly in relation to forms and Form EVO)
- SQL experience or familiarity
- Experience working with Visualfiles or another legal / case management system
- Experience within a legal or professional services environment
Why Join Us? At Harris Fowler, you will have the opportunity to work in a collaborative and supportive environment where your ideas are valued, and your expertise directly contributes to our success. We invest in our people and our systems, ensuring you have the tools, training, and support you need to excel.
Application Development & Support Analyst in Taunton employer: Harris Fowler
Harris Fowler is an excellent employer that fosters a collaborative and supportive work culture, where your contributions as an Application Development & Support Analyst are highly valued. Located in Taunton, Somerset, we offer hybrid working options post-probation, alongside opportunities for professional growth and development in a dynamic legal environment. With a commitment to investing in our people and technology, you will have the resources and training necessary to thrive in your role and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Application Development & Support Analyst in Taunton
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Harris Fowler values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Harris Fowler might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Harris Fowler!
✨Direct Apply to Harris Fowler
Let's not forget to apply directly through the Harris Fowler website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Application Development & Support Analyst in Taunton
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Harris Fowler.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Harris Fowler. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Harris Fowler
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
