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For Companies At a Glance
- Tasks: Support and develop Visualfiles, create reports, and provide IT assistance across the firm.
- Company: Join Harris Fowler, a leading Personal Injury law firm with a stellar success rate.
- Benefits: Enjoy a collaborative work environment and opportunities for professional growth.
- Why this job: Be part of a tech-driven team that values innovation and efficiency in legal services.
- Qualifications: Experience with Visualfiles, SQL, Power BI, and strong problem-solving skills required.
- Other info: Flexible working options may be available; apply now to make an impact!
The predicted salary is between 36000 - 60000 £ per year.
Visualfiles and Legal Systems Support Analyst
- No Win No Fee, With No Hidden Extras
- Outstanding Results, 97.65% Success Rate*
- Highly Qualified Specialist Personal Injury Solicitors
Harris Fowler is a specialist Personal Injury and Clinical Negligence law firm, where our IT department plays a vital role in driving operational efficiency and innovation. We are seeking a technically skilled, solutions-focused individual to join our IT team as a Visualfiles & Legal Systems Support Analyst.
In this role, you will be responsible for supporting and developing our Visualfiles case management system, producing business reports using SQL, Power BI, and Excel, and providing wider IT support across the firm. You will work closely with colleagues across all departments, ensuring systems run smoothly, issues are resolved promptly, and staff are confident in using our technology.
Job Description:
- Develop, maintain, and troubleshoot Visualfiles workflows, templates, and automation processes.
- Design, prepare, and manage business reports and dashboards using SQL, Power BI, and Excel.
- Provide day-to-day IT support to users, including hardware, software, and application troubleshooting.
- Deliver onboarding and refresher training for staff on Visualfiles and other firm-wide IT systems.
- Manage and maintain integrations with third-party systems (e.g., e-signature platforms, court bundling tools, MOJ Portal).
- Collaborate with colleagues to identify process improvements and implement effective technical solutions.
Person Specification
- Significant hands-on experience with Visualfiles development and workflow automation.
- Proficiency in Power BI and Excel for business reporting and analysis.
- Strong problem-solving skills, with the ability to diagnose and resolve system and integration issues independently.
- Confident providing IT support in person, by phone, and via email to users of varying technical ability.
- Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly.
- Experience delivering system training to individuals and groups.
- Highly organised, self-motivated, and able to manage multiple priorities effectively.
- Proficiency in SQL for data extraction, analysis, and reporting.
- Familiarity with SOS Practice Manager or similar legal practice management systems.
- Experience working with Visualfiles integrations.
- Previous experience in a legal or professional services environment.
NOTE: This job description is not intended to be all-inclusive. Employees may be requested to perform other related duties to meet the ongoing needs of the organisation.
How To Apply:
Please send letters of application detailing your relevant experience and a copy of your CV to:-
Or by post:
Harris Fowler Solicitors
6-7 Hammet Street
Taunton
Somerset
TA1 1RZ
#J-18808-Ljbffr
Visualfiles and Legal Systems Support Analyst employer: Harris Fowler Personal Injury Solicitors
Contact Detail:
Harris Fowler Personal Injury Solicitors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visualfiles and Legal Systems Support Analyst
✨Tip Number 1
Familiarise yourself with Visualfiles and its functionalities. Understanding the system inside out will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your SQL, Power BI, and Excel skills. Being able to showcase your ability to produce business reports and dashboards will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your problem-solving approach. Think of specific examples where you've diagnosed and resolved technical issues, as this is a key part of the role.
✨Tip Number 4
Practice explaining technical concepts in simple terms. Since you'll be training staff, being able to communicate effectively with users of varying technical abilities is crucial.
We think you need these skills to ace Visualfiles and Legal Systems Support Analyst
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application letter to highlight your experience with Visualfiles and any relevant technical skills. Mention specific projects or achievements that demonstrate your proficiency in SQL, Power BI, and Excel.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully diagnosed and resolved technical issues in the past. This will show that you have the strong problem-solving skills they are looking for.
Highlight Communication Abilities: Since the role requires excellent communication skills, include instances where you've effectively explained technical concepts to non-technical colleagues or provided training. This will demonstrate your ability to work collaboratively across departments.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Harris Fowler Personal Injury Solicitors
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with Visualfiles and any relevant workflow automation projects. Highlight specific examples where you've successfully developed or troubleshot systems, as this will demonstrate your technical proficiency.
✨Demonstrate Problem-Solving Abilities
Prepare to share instances where you've diagnosed and resolved system issues independently. Employers appreciate candidates who can think critically and provide effective solutions, so be ready to explain your thought process during these situations.
✨Communicate Clearly
Since the role involves training staff and providing IT support, practice explaining technical concepts in simple terms. This will show that you can communicate effectively with colleagues of varying technical abilities, which is crucial for the position.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as onboarding new users or managing integrations with third-party systems. Think through potential scenarios and how you would approach them to demonstrate your readiness for the role.
