At a Glance
- Tasks: Provide 1st line IT support and assist with hardware and software issues.
- Company: Join a dynamic firm of Solicitors with a focus on innovation.
- Benefits: Gain hands-on experience and training in a supportive environment.
- Other info: Office-based role in Taunton with opportunities for growth.
- Why this job: Kickstart your IT career while making a real difference in a busy team.
- Qualifications: Enthusiasm for IT, strong communication skills, and a positive attitude.
The predicted salary is between 25000 - 30000 £ per year.
This is an exciting opportunity for an IT Assistant to join our IT Department within our innovative firm of Solicitors. As 1st Line Support, this role would suit someone with a positive, can-do attitude who is willing and able to support the IT needs of staff across the Practice. The successful applicant will provide day-to-day support and assistance to the existing IT team in relation to hardware, software and general IT issues within the business. The successful candidate will receive training across a variety of tasks in order to gain broad experience within a small and busy IT Department. As this is an office-based role, applicants should be local to Taunton or within a reasonable commuting distance.
Job Description:
- To assist the IT Department and provide support with software and hardware issues as necessary
- Provide 1st line support to all users across the firm, offering them support and guidance in the use of our operating systems and associated software
- Develop skills and knowledge across various areas of IT support and systems
- Support the preparation, maintenance and refurbishment of IT equipment
- Assist with the development and testing of the company’s case management software where required
- Ad-hoc administrative duties as and when required
Person Specification:
- Enthusiasm to learn new systems and skills, with a demonstrable interest in IT
- Excellent communication and interpersonal skills
- Friendly, positive approach
- Ability to work as part of a team
- Confident in using MS operating systems and MS Office products (Word, Outlook and Excel)
- Self-motivated and proactive, able to troubleshoot
- Excellent organisational skills
- Understanding of a range of IT software and hardware
- Experience working within a professional services or legal environment
NOTE: This job description is not intended to be all-inclusive. Employees may be requested to perform other related duties to meet the ongoing needs of the organisation.
IT Assistant in Taunton employer: Harris Fowler Personal Injury Solicitors
Join our innovative firm of Solicitors as an IT Assistant, where you'll be part of a supportive and dynamic team in Taunton. We pride ourselves on fostering a positive work culture that encourages professional growth through comprehensive training and hands-on experience in a variety of IT tasks. With a focus on collaboration and employee development, we offer a rewarding environment for those looking to advance their careers in IT.
Contact Details:
Harris Fowler Personal Injury Solicitors Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Assistant in Taunton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local tech meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common IT support scenarios. Think about how you'd troubleshoot specific hardware or software issues. This will show your potential employer that you're ready to jump in and help from day one!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that excite you! Use our website to find roles that match your skills and interests. Tailor your approach to each company’s culture and values.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace IT Assistant in Taunton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the IT Assistant role. Highlight any relevant IT support experience, especially in a professional or legal environment, to show us you’re the right fit!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the firm. Let us know why you’re excited about supporting our IT team and how your positive attitude can contribute to our success.
Show Off Your Communication Skills:Since this role involves providing support to staff, it’s crucial to demonstrate your excellent communication skills. In your application, give examples of how you've effectively communicated technical information to non-technical users.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Harris Fowler Personal Injury Solicitors
✨Know Your Tech
Brush up on your knowledge of common hardware and software issues. Be ready to discuss how you've solved similar problems in the past, as this will show your practical experience and understanding of IT support.
✨Show Your Enthusiasm
Let your passion for IT shine through during the interview. Talk about any personal projects or experiences that demonstrate your eagerness to learn and grow within the field. A positive attitude can go a long way!
✨Practice Communication Skills
Since you'll be providing support to users, it's crucial to communicate clearly and effectively. Prepare examples of how you've helped others with tech issues before, focusing on your ability to explain complex concepts in simple terms.
✨Research the Company
Familiarise yourself with the firm’s case management software and any specific technologies they use. This shows initiative and helps you tailor your answers to align with their needs, making you a more attractive candidate.
