At a Glance
- Tasks: Support and develop legal case management systems while providing IT support across the firm.
- Company: Join Harris Fowler, a leading Personal Injury and Clinical Negligence law firm.
- Benefits: Hybrid working options, competitive salary, and opportunities for professional growth.
- Other info: Dynamic office environment in Taunton with excellent career development opportunities.
- Why this job: Make a real impact by improving business processes through innovative technology.
- Qualifications: Experience with Visualfiles or similar systems, strong problem-solving skills, and good communication.
The predicted salary is between 30000 - 37000 £ per year.
Harris Fowler is a specialist Personal Injury and Clinical Negligence law firm, where our IT department plays a vital role in driving operational efficiency and innovation. We are seeking a technically minded individual to join our IT team as an Application Development & Support Analyst. This is a primarily office-based role in Taunton, Somerset, with hybrid working available following successful completion of probation. Applicants should live within a reasonable commuting distance of Taunton.
In this role, you will be responsible for supporting and developing our legal case management systems, providing day-to-day IT support across the business, and helping to improve business processes through technology. Experience with Visualfiles is highly desirable; however, we'd also like to hear from candidates who have developed or supported similar workflow or case management systems and are keen to learn and develop within our environment.
Job Description:
- Develop and maintain Visualfiles workflows, forms, templates and automation
- Support and improve the firm’s legal systems and business applications
- Produce reports using SQL, Power BI and Excel
- Provide day-to-day IT support to colleagues
- Assist with system upgrades, testing and implementations
- Support third-party system integrations
- Create and maintain technical documentation
- Deliver user training where required
Person Specification:
- Development experience using Visual Basic (VB) or similar
- Experience with workflow scripting and automation within a case management or business system
- Experience of screen, document, and form creation and maintenance
- Understanding of database management principles
- Ability to create and maintain workflow and technical documentation
- Comfortable working in a role that combines system development and general IT support
- Strong problem-solving skills and attention to detail
- Good communication skills, with the ability to explain technical issues
- Knowledge of HTML (particularly in relation to forms and Form EVO)
- SQL experience or familiarity
- Experience working with Visualfiles or another legal / case management system
- Experience within a legal or professional services environment
NOTE: This job description is not intended to be all-inclusive. Employees may be requested to perform other related duties to meet the ongoing needs of the organisation.
Application Development & Support Analyst in Ashton-under-Lyne employer: Harris Fowler Personal Injury Solicitors
Harris Fowler is an exceptional employer that values innovation and operational efficiency within the legal sector. Located in Taunton, Somerset, our supportive work culture fosters professional growth and development, offering hybrid working options post-probation to enhance work-life balance. Join us to be part of a dedicated IT team where your contributions directly impact the firm's success and where you can expand your skills in a collaborative environment.
Contact Details:
Harris Fowler Personal Injury Solicitors Recruitment Team
