Student Services Officer and First Aid Lead in London

Harris Academy Bermondsey is a dynamic all-girls academy in central London, where ambition, academic excellence, and leadership flourish. We continue to nurture confident, engaged young women. For example, our Year 10s are leading a campaign with the Sweaty Betty Foundation to redesign girls’ changing rooms, addressing the fact that 1 in 3 girls stop PE due to poor facilities. We take immense pride in fostering a diverse, inclusive, and supportive environment. Many of our students come from disadvantaged backgrounds, yet all study the EBacc and are encouraged toward university, empowering them to compete on equal footing with their peers.

Our highly skilled teachers and dedicated support staff work tirelessly to identify and nurture each student’s unique strengths. Together, we ensure every girl not only achieves academic success but also grows into a confident leader, thriving within a safe, happy, and ambitious learning community.

We are looking for a proactive and committed Student Services Officer and First Aid Lead to be the first point of contact and response for the application for first aid at Harris Academy Bermondsey, covering maternity leave.

• Supporting the daily operation of the Student Information Centre, providing a welcoming and efficient service
• Delivering high-quality administrative and medical support in line with standards
• Managing student uniform issues, including supervision, record-keeping and parent communication
• Assessing medical needs, administering first aid and maintaining accurate records
• Leading first aid and medical provision across the Academy
• Acting as first point of contact for first aid incidents
• Maintaining first aid procedures, equipment and compliance
• Monitoring and recording incidents, identifying trends and supporting improvements
• Promoting infection control, hygiene and policy compliance
• Managing student medication, storage and monitoring
• Supporting Individual Health Care Plans with relevant stakeholders
• Maintaining accurate medical records and supporting vaccination programmes
• Supporting students with medical needs, arranging specialist training where required
• Maintaining confidentiality and complying with data protection requirements

A good standard of education including English and Mathematics GCSE or equivalent is required, along with:

• Awareness of current public health services
• Knowledge of Microsoft software
• First Aid qualification
• Experience working with children and families
• Experience in organising and managing support for students
• Experience of analysing accident reporting log data and first aid logs for patterns and trends
• Experience of creating action plans in response to analysis to minimise accidents and first aid visits by students/staff

We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan including access to a virtual GP, electric car scheme, 26 days' annual leave (plus bank holidays) for staff who work across the full year, and many other benefits.

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, and where applicable, a prohibition from teaching check will be completed.

We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued.