Letting Facilitator - London

About Us

Chobham Academy is always on the lookout for inspirational and influential staff. Most of all, we are on the lookout for potential colleagues who like our students and want to help them succeed. In order to help our staff have the best possible experience and achieve a proper work-life balance, we have put into place a range of measures to benefit both our teaching and student services colleagues. These include:

• An extra week of holiday for all Chobham staff.
• Outstanding professional development both at Chobham and through the wider Harris Federation.
• Excellent promotion opportunities.
• A constant dialogue about workload and how to manage it most effectively.
• Rapid and effective support with any student behavioural issues arising.
• A high-quality staff induction programme.
• Marking protocols devised by departments themselves.
• Manageable and flexible lesson planning expectations.
• Clear communications and manageable deadlines.
• Learning walks rather than formal lesson observations.
• Nursery on site.
• Flexible and part-time working encouraged whenever possible.
• Additional time for leadership responsibilities.
• Focus on effective outcomes rather than time spent.
• High levels of administrative support for all teachers.
• Ongoing celebration of staff excellence.
• Generous Harris rewards and benefits package, including an extra £2000 annually for all teachers working in our Academy.

We place high emphasis on staff wellbeing at Chobham. This helps colleagues to be happier and more effective in their work. Staff are regularly consulted about their wellbeing and the outcomes of these consultations have a direct and rapid impact upon the Academy’s approach to supporting staff wellbeing. We understand that while it is incredibly rewarding, teaching is also a physically and emotionally wearing job. We want Chobham teachers to be as fit and fresh as possible and to know that the school as a community really cares about how they are. We have tried to put these principles into practice with a number of initiatives which we think give Chobham teachers one of the best wellbeing packages to be found anywhere. These include:

• A meeting free week every half term.
• An extra week of holiday with a two-week half term in the Autumn.
• A late start or early finish for every teacher on one day each week.
• A staff mindfulness programme led by trained colleagues and supported by a free mindfulness app.
• Subsidised gym membership.
• Staff fitness and exercise classes.
• Guest speakers on wellbeing.
• Regular special events such as comedy nights.
• Staff discounts at shops and restaurants in the local area.
• Access to the Harris Federation’s staff counselling service.

Our staff are regularly consulted on the wellbeing services the school provides and we always try to respond to staff suggestions. In this way, staff feel empowered and get more of the services they really want. We are very proud of our wellbeing programme at Chobham and hope you will agree that it shows our commitment to making the school an exemplary working environment.

Summary

Do you have experience with facilities and lettings? Join our thriving academy and support our students. We are currently looking to appoint an experienced Lettings Facilitator.

Main Areas of Responsibility

Your responsibilities will include:

• To manage the day-to-day activities of the team on-site and ensure high standards of customer care are maintained for all.
• To support the Business Manager in the training, induction and continuous professional development of the team.
• To be on-call and the first point of contact to manage any issues raised by the team on duty and actively seek solutions.
• To be available to work on rotating shifts during weekends at least three weekends monthly, in accordance with a monthly rota.
• To be available to work at least four evening shifts monthly from Monday to Friday and regularly during half-term breaks and school holidays in accordance with a monthly rota.
• To be available to organise cover and/or cover staff absence as required.
• To communicate regularly with Business Manager about issues arising amongst the team and seeking solutions in accordance with Academy policies and expectations.
• To carry out administrative tasks related to Lettings as required and agreed by the Business Manager.
• To develop professional relationships with external clients, both existing and new to maximise customer satisfaction.

Qualifications & Experience

We would like to hear from you if you have:

• Qualifications to Level 1 or equivalent.
• Knowledge of securing premises.
• Knowledge of basic alarm system maintenance.
• Experience in diffusing difficult situations.
• Experience in the customer service industry.
• Experience in a key holder position.
• Basic IT skills.
• Good written and communication skills.
• Good organisational and time management skills.
• Excellent attention to detail.
• Confidence to notify customers of rule infractions.
• Ability to be coordinated and efficient, and to multitask well.
• Emotional resilience.
• Ability to be flexible and adapt as needed.

Rewards & Benefits

Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits.

Next Steps

If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.