Senior Administrator in Croydon

We are looking for a Senior Administrator to join the CEO's Office, playing a key role in providing high-quality administrative and coordination support to senior leaders across the Federation. You will ensure the smooth running of day-to-day operations, managing priorities, supporting meetings and events and delivering work to a consistently high standard.

MAIN AREAS OF RESPONSIBILITY

• Providing high-quality administrative and coordination support to the CEO's Office and senior leaders
• Preparing, formatting and updating documents, reports, correspondence and presentations
• Maintaining accurate and accessible electronic and hard-copy filing systems
• Responding to calls, emails and queries promptly and professionally
• Supporting day-to-day office operations by managing priorities and tracking actions
• Coordinating Federation-wide meetings and events, including preparing papers and recording actions
• Supporting and attending conferences and key Federation events
• Undertaking ad hoc administrative tasks and project support
• Facilitating HR administration and onboarding for senior staff
• Maintaining accurate employee records within Oracle Fusion
• Supporting payroll changes and ensuring accuracy of submitted information
• Preparing data for annual salary reviews, including pay and bonus information
• Managing the annual collection of Declaration of Interest forms
• Maintaining and updating emergency contact records
• Setting up and managing the annual leave system (E-days)
• Handling sensitive HR and payroll information with confidentiality and discretion

WHAT WE ARE LOOKING FOR

• Experience of working in a busy administrative, executive support or office coordination role.
• Experience of handling confidential and sensitive information with discretion.
• Experience of maintaining accurate records and using administrative systems.
• Understanding of the importance of safeguarding, confidentiality and data protection.
• Experience of working with senior stakeholders and responding to competing priorities.
• Excellent organisational skills, with the ability to manage a varied workload and meet deadlines.
• Strong attention to detail and a high level of accuracy.
• Ability to prioritise effectively and use initiative without needing close supervision.
• Ability to follow processes carefully while also identifying where improvements may be needed.
• Ability to produce clear, accurate documents, records, action points and correspondence.
• Excellent written and verbal communication skills.
• Confidence and professionalism when dealing with senior leaders, colleagues, academies, external organisations and visitors.
• Ability to build and maintain effective professional relationships at all levels.
• Calm, helpful and customer-focused approach.
• Ability to handle sensitive or challenging queries with tact and discretion.

WHAT WE CAN OFFER YOU

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest‑free ICT and season ticket loans

IMPORTANT INFORMATION

Safeguarding Notice: The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.