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- Tasks: Provide top-notch support and manage technical issues for customers.
- Company: Leading software solutions provider based in Manchester.
- Benefits: Competitive benefits, extra holiday, and lifestyle rewards.
- Why this job: Enhance your tech skills in a fast-paced, hybrid work environment.
- Qualifications: Over 2 years of customer support experience and strong communication skills.
- Other info: Great opportunity for career growth and development.
The predicted salary is between 28800 - 43200 £ per year.
A leading software solutions provider in Manchester is seeking a Technical Support Specialist for a permanent, hybrid position. The role involves providing high-quality support to customers, managing technical issues, and assisting with data migration.
Ideal candidates will have over 2 years of experience in customer support, excellent communication skills, and a passion for technology.
The company offers a competitive employee benefits program including extra holiday and a lifestyle reward. This is an excellent opportunity to enhance technical expertise in a fast-paced environment.
Hybrid Technical Support Specialist: Data & Transformation in Manchester employer: Harris Computer
Contact Detail:
Harris Computer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Technical Support Specialist: Data & Transformation in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on common technical support scenarios. Think about how you'd handle data migration issues or customer queries, and be ready to share your past experiences.
✨Tip Number 3
Show off your passion for technology! During interviews, talk about the latest tech trends or tools you're excited about. This will demonstrate your enthusiasm and keep the conversation engaging.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Hybrid Technical Support Specialist: Data & Transformation in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer support and any technical skills you have. We want to see how your background aligns with the role of a Technical Support Specialist, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for technology and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your excellent communication skills. Clear, friendly, and professional language goes a long way in making a great first impression.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do!
How to prepare for a job interview at Harris Computer
✨Know Your Tech Inside Out
Make sure you brush up on the technical aspects related to data migration and support. Familiarise yourself with common issues customers face and how to resolve them. This will show your passion for technology and your readiness to tackle challenges head-on.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, practice explaining complex technical concepts in simple terms. You might even want to role-play with a friend or family member to ensure you can convey your thoughts clearly and effectively during the interview.
✨Prepare Real-Life Examples
Think of specific instances from your past experience where you successfully resolved customer issues or managed technical problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your problem-solving skills in action.
✨Research the Company Culture
Get to know the company’s values and culture by checking their website and social media. Understanding what they stand for will help you align your answers with their expectations and demonstrate that you’re a great fit for their team.
