Application Consultant (Professional Services)

Overview

i2 Group, a Harris Computer company, are seeking an experienced Application Consultant on a full-time, permanent, remote or hybrid-working basis, in the UK. Our office is in Cambridge (UK).

What you will do

You’ll join i2’s Professional Services team, working directly with clients or alongside partners to deploy, configure and optimise i2 intelligence analysis platforms across the full product lifecycle – from architectural design and implementation planning to training handover and long‑term optimisation.

You’ll bring deep domain and technical expertise to every stage of deployment, acting as a trusted extension of the client team to deliver impactful solutions, drive adoption and enable analysts to extract meaningful intelligence from complex datasets.

In performing this role, your core duties and responsibilities will include (but will not be limited to):

Key Responsibilities

• Solution Architecture & Implementation
  Collaborate with clients to design bespoke implementation strategies, including planning, deployment, upgrades, data migrations, and performance tuning.
• Platform Customisation & Integration
  Configure and extend core products (Analyst’s Notebook, iBase, Analysis Hub/Studio, TextChart) to align with organisational workflows and integrate with existing systems via standard integration patterns.
• Client Engagement & Requirements Management
  Gather and document business requirements and translate them into functional configurations and technical designs. Communicate progress, risks, and outcomes clearly to client stakeholders.
• Performance Review & System Optimisation
  Conduct health checks, refine performance, recommend improvements, and guide clients on enhancing analyst workflows and system maturity.
• Knowledge Transfer & Training Support
  Deliver knowledge transfer sessions, best‑practice training and demonstrations. Support the internal training team or directly upskill client analysts.

What we are looking for

Essential Requirements

• 3–5 years in technology or professional services, with exposure to intelligence, security, or government sectors preferred.
• Professional experience working with JavaScript/TypeScript/REACT – hands-on coding ability is essential.
• Experience working with databases (SQL Server or PostgreSQL), including writing T-SQL.
• Comfortable and willing to work directly with clients in a professional setting, and with direct client-facing work experience.
• Confident explaining complex technical concepts to non-technical audiences.
• Comfortable handling sensitive data, and have the right to work in the UK without sponsorship (in order to obtain the required security clearances for the role).

Please note: The above essential requirements are core requirements of this role – please do not apply if you\’re unable to evidence both the technical and wider professional experience outlined.

Desirable Requirements

• Have deployed or configured applications on Windows or Linux Systems, using automation and in a professional context.
• Experience with virtualisation or container platforms (e.g., VMware, Hyper-V, Docker, Kubernetes).
• Hands‑on knowledge of i2’s Analyst’s Notebook, iBase, Analysis Studio/Hub and TextChart would be a significant advantage, along with experience with data connectors and visualisation.

Please note: The above desired requirements are additional requirements that would be beneficial for this role – you do not need to meet all of these in order to apply.

Qualifications

• Bachelor\’s degree in a related field
• Familiarity with Agile, waterfall or hybrid delivery methodologies.
• Knowledge of SQL/data modelling, ETL, or BI visualisation tools.
• Certifications in business analysis or intelligence analysis domains would be beneficial but are not essential.

Personal Attributes

• Client‑oriented and responsive, with strong interpersonal skills
• Adaptable and collaborative, able to work cross‑functionally
• Proactive learner with a growth mindset
• Strong organisational capability, with keen attention to detail

What We Offer

• Competitive salary and benefits in line with industry benchmarks
• Opportunities for professional development, training and progression within a diverse global team
• Remote or hybrid working (Cambridge) with some travel to client sites

About i2 Group

Our intelligence analysis software tools help analysts and investigators transform data in real-time, enabling customers to detect, disrupt, and defeat sophisticated threats. We serve global customers carrying out critical missions in public safety, defense, fraud, and financial crimes. Learn more at: the URL below is provided in plain text: https://i2group.com

As a Harris Computer company, we strive to create a respectful and united environment where all members of our globally diverse community are empowered and have equitable opportunities to succeed.

Benefits

Harris offers an extremely competitive UK employee benefits programme. 5 Personal Days leave entitlement are granted over and above the standard 25 days holiday and bank holidays. Harris also offers all UK employees an annual Lifestyle Reward amounting £325 per annum/pro rata.

Please note: To ensure compliance with our customers\’ security protocols and to maintain the integrity of our partnerships, on occasions employees may be required to obtain and present appropriate security clearance prior to visiting certain customer sites. This requirement is mandated by our customers and may vary depending on the nature of the site, the sensitivity of the work being conducted, and the level of access requested. Employees will be notified in advance if such clearance is necessary for a particular visit. Failure to obtain the required clearance may result in restricted access to the site and could impact project timelines or responsibilities. Our team is available to support employees throughout the clearance process and will provide guidance and assistance as needed.

Supporting your application

Our recruitment process will comprise of interviews and, at times, a written exercise, an assessment day and/or a presentation. As an equal opportunities’ employer, we want to make sure we do all we can to make this a positive experience for you. When applying, please make us aware on your application of any adjustments or additional support we can provide you with before or on the day of an interview.