Service Partner/Technical Manager - Commercial Catering Equipment
Service Partner/Technical Manager - Commercial Catering Equipment

Service Partner/Technical Manager - Commercial Catering Equipment

Full-Time 36000 - 54000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage and support subcontract Service Partners in the catering equipment sector.
  • Company: Join a global leader in premium commercial catering equipment.
  • Benefits: Enjoy a competitive salary, bonus, company car, and excellent benefits.
  • Why this job: Be part of a trailblazing company with fantastic training and career development opportunities.
  • Qualifications: Technical background in maintenance or repair, ideally with management experience.
  • Other info: Dynamic role with potential for growth in a thriving industry.

The predicted salary is between 36000 - 54000 Β£ per year.

Β£45,000 Basic, Bonus, Company Car, Blue Chip Benefits

The Company

  • A Global Company/Brand and a Market Leader
  • A Leading Supplier & Manufacturer of Premium Capital Equipment
  • A Trailblazer – Leading the way in their sector with a proven and progressive Business Model
  • Provide superb Training & brilliant pathways/career development opportunities

The Role

  • To support & manage a group of sub contract Service Partner companies
  • To manage the relationships with these Service Partners & to monitor their performance against various KPIs
  • To identify training needs at the various Service Partners
  • To provide the appropriate training to the various Service Partners
  • To accompany Service Engineers from the various Service Partners on field/customer visits

The Person

  • Must have a technical background & have provided a Repair/Maintenance service either on behalf of an OEM or working for a Third Party Provider
  • Should have worked as an Engineer or Service Manager within one of the following industries – Refrigeration, gas industry, HVAC, restaurant equipment/catering, automotive, oil & gas, lift truck/heavy equipment, production line equipment (in maintenance and repairs).
  • Must have an understanding of Electrical Wiring Diagrams
  • Must have an understanding of the basics of a gas system/gas based appliances
  • Has used diagnostic instruments such as multimeter & gas pressure gauges
  • Ideally have a Formal Gas Certification eg Comcat 1,2,3,4 or Comcat 5
  • Technical Manager/Leader with hands on experience, or a Senior Engineer
  • Ideally some experience managing sub contract Service Engineers

DUE TO ANTICIPATED RESPONSE LEVELS WE SHALL ONLY BE ABLE TO CONTACT CANDIDATES WHOSE APPLICATIONS WE WISH TO PROGRESS. IF YOU DO NOT HEAR FROM US YOUR APPLICATION WILL BE DEEMED TO BE UNSUCCESSFUL ON THIS OCCASION.

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Service Partner/Technical Manager - Commercial Catering Equipment employer: Harris Carlton

Join a global leader in the commercial catering equipment sector, where you will benefit from a competitive salary, bonus structure, and a company car. Our commitment to employee development is evident through superb training programmes and clear career progression pathways, all within a dynamic and supportive work culture that values innovation and excellence.
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Contact Detail:

Harris Carlton Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Service Partner/Technical Manager - Commercial Catering Equipment

✨Tip Number 1

Network like a pro! Reach out to your connections in the catering equipment industry and let them know you're on the hunt for a Service Partner/Technical Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by brushing up on your technical knowledge. Make sure you can confidently discuss your experience with electrical wiring diagrams and diagnostic instruments. Show them you’re not just a paper tiger but someone who knows their stuff!

✨Tip Number 3

Don’t forget to showcase your leadership skills! If you've managed subcontract service engineers before, be ready to share specific examples of how you improved performance or training. We want to see that you can lead a team effectively.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that dream job in commercial catering equipment!

We think you need these skills to ace Service Partner/Technical Manager - Commercial Catering Equipment

Technical Background
Repair/Maintenance Service
Understanding of Electrical Wiring Diagrams
Knowledge of Gas Systems/Gas Based Appliances
Use of Diagnostic Instruments (e.g., Multimeter, Gas Pressure Gauges)
Formal Gas Certification (e.g., Comcat 1,2,3,4 or Comcat 5)
Experience Managing Subcontract Service Engineers
Performance Monitoring Against KPIs
Training Needs Identification
Field/Customer Visit Accompaniment
Relationship Management
Hands-on Experience
Project Management

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the role of Service Partner/Technical Manager. Highlight your technical background and any relevant experience in the catering equipment or related industries. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your experience managing service partners or working with diagnostic instruments. Let us know why you’re excited about joining our team!

Showcase Your Technical Skills: Don’t forget to mention your understanding of electrical wiring diagrams and gas systems. If you have any formal certifications, like Comcat, make sure they’re front and centre. We love seeing candidates who are technically savvy and ready to hit the ground running!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!

How to prepare for a job interview at Harris Carlton

✨Know Your Technical Stuff

Make sure you brush up on your technical knowledge related to commercial catering equipment. Be ready to discuss your experience with electrical wiring diagrams and diagnostic instruments like multimeters. This will show that you’re not just a manager but someone who understands the nitty-gritty of the job.

✨Showcase Your Leadership Skills

Since the role involves managing subcontract service partners, be prepared to share examples of how you've successfully led teams in the past. Talk about any training you've provided and how you've monitored performance against KPIs. This will demonstrate your capability to manage relationships effectively.

✨Prepare for Scenario Questions

Expect questions that put you in real-life scenarios, such as handling a service partner who isn’t meeting their KPIs. Think through your approach to problem-solving and how you would identify training needs. This will help you illustrate your proactive management style.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their training programmes or how they measure the success of their service partners. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

Service Partner/Technical Manager - Commercial Catering Equipment
Harris Carlton

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