Application Support Officer in London

Application Support Officer in London

London Freelance Home office (partial)
Harrington Starr

At a Glance

  • Tasks: Own production support for trading and clearing systems, ensuring stability and resolving live issues.
  • Company: High-volume futures trading organisation with a focus on innovation.
  • Benefits: Competitive daily rate, long-term contract, and hybrid working model.
  • Other info: Opportunity for long-term visibility and career growth in a dynamic environment.
  • Why this job: Take senior ownership of critical platforms and work closely with traders and tech teams.
  • Qualifications: 7+ years in Futures application support with strong troubleshooting skills.

A high‑volume futures trading organisation is hiring a senior application support specialist to own stability across trading, clearing and exchange connectivity platforms. This is a senior Futures support role where you will:

  • Own production support for futures trading and settlement systems
  • Support exchange connectivity and front‑to‑back trade flows
  • Act as senior escalation for live trading and clearing issues
  • Work closely with traders, operations and technology teams

What we’re looking for:

  • Minimum 7+ years Futures application support experience
  • Strong knowledge of futures trading, clearing and settlement
  • Hands‑on exposure to platforms such as ION, FIS, TT
  • Strong troubleshooting skills and monitoring experience
  • Working knowledge of FCA / EMIR environments

Why this role:

  • Senior ownership of revenue‑critical platforms
  • Close alignment with trading and clearing desks
  • Outside IR35 with long‑term visibility

To apply – click the link or email for a faster response.

Application Support Officer in London employer: Harrington Starr

Join a leading high-volume futures trading organisation that prioritises employee growth and offers a dynamic work culture. With a focus on stability across trading and clearing platforms, you will have the opportunity to take ownership of critical systems while collaborating closely with traders and technology teams. Enjoy the benefits of a long-term contract in a hybrid working environment, where your expertise will be valued and rewarded.

Harrington Starr

Contact Details:

Harrington Starr Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Application Support Officer in London

Tip Number 1

Network like a pro! Reach out to your connections in the trading and clearing space. A friendly chat can lead to opportunities that aren’t even advertised yet.

Tip Number 2

Prepare for those tricky interview questions. Brush up on your troubleshooting skills and be ready to discuss real-life scenarios where you’ve saved the day in application support.

Tip Number 3

Show off your knowledge of platforms like ION and FIS. If you’ve got hands-on experience, make sure to highlight it during interviews – it’s what sets us apart from the crowd!

Tip Number 4

Don’t forget to apply through our website! It’s the quickest way to get your application noticed, and we’re always on the lookout for talented individuals like you.

We think you need these skills to ace Application Support Officer in London

Futures Application Support
Trading Systems Knowledge
Clearing and Settlement Expertise
ION Platform Experience
FIS Platform Experience
TT Platform Experience
Troubleshooting Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Application Support Officer role. Highlight your 7+ years of experience in futures application support and any specific platforms you've worked with, like ION or FIS. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your strong troubleshooting skills and how you've handled live trading issues in the past. We love seeing your personality come through!

Showcase Relevant Experience:When filling out your application, make sure to showcase your hands-on exposure to trading and clearing environments. We’re particularly interested in your experience with FCA/EMIR regulations, so don’t hold back on those details!

Apply Through Our Website:For a smoother application process, we encourage you to apply through our website. It’s quick and easy, and it helps us keep track of your application better. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Harrington Starr

Know Your Stuff

Make sure you brush up on your knowledge of futures trading, clearing, and settlement systems. Familiarise yourself with platforms like ION, FIS, and TT, as well as the FCA and EMIR environments. Being able to discuss these topics confidently will show that you're the right fit for the role.

Showcase Your Troubleshooting Skills

Prepare to share specific examples of how you've tackled live trading and clearing issues in the past. Think about times when you acted as a senior escalation point and how you resolved complex problems. This will demonstrate your hands-on experience and ability to handle pressure.

Understand the Business

Get a good grasp of how trading and clearing desks operate within a high-volume futures trading organisation. Knowing the business context will help you align your answers with what the company values, making you a more appealing candidate.

Ask Insightful Questions

Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team's current challenges or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.