Junior Account Manager

About:

We’re hiring for a PE backed fintech company providing a client engagement, research management, and analytics platform purpose-built for capital markets. Serving both sell-side firms (banks, brokers, and independent research providers) and buy-side firms (asset managers), with core functionality spanning client relationship management, research distribution, corporate access, vendor management, and compliance reporting.

Role Responsibilities

• Own a portfolio of roughly 10–12 customer accounts, tiered by size and complexity, with more junior Account Managers managing smaller books.
• Drive growth within your accounts, with compensation tied to ARR growth and TCV.
• Pass on larger cross-sell opportunities to the sales team, while still earning commission on any resulting ARR growth.
• Work without a fixed sales quota: reward is based on account growth.
• Be measured against KPIs including ARR retention, NPS, platform engagement, and engagement with senior stakeholders at client organisations.
• Partner closely with a dedicated product specialist for technical configuration and training, focusing your own effort on capturing client requirements rather than executing the technical build.
• Work in an environment with direct visibility from the CEO, who engages closely with the team.

Candidate Requirements

• 2–3 years in a customer-facing role; typically, second or third job.
• Familiarity with sales research and corporate access workflows.
• Some exposure to working alongside a sales function (e.g. lead generation or deal support) although closing deals yourself isn't required.
• Strong relevant experience selling into financial institutions.
• Degree from a good university is preferred but not essential.
• A consistent career history: ideally without significant gaps or a pattern of short tenures.
• A driven and resilient individual who welcomes feedback.
• An effective communicator with good organisational skills.