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- Tasks: Provide hands-on support for trading and post-trade platforms in a fast-paced environment.
- Company: Join a global team at the forefront of financial technology.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Dynamic role with exposure to front-office workflows and vendor management.
- Why this job: Make a real impact on critical systems and enhance your tech skills.
- Qualifications: Strong technical skills in Linux/Unix, Windows, and databases; scripting experience preferred.
The predicted salary is between 90000 - 90000 £ per year.
We’re hiring a high-calibre Application Support Analyst to join a global team supporting business-critical trading and post-trade platforms. This is a hands-on role at the centre of a fast-moving financial environment, ensuring the stability, performance, and integrity of systems spanning trading, clearing, settlement, and risk.
You’ll work closely with front-office users, technology teams, and external vendors to resolve issues, improve platform reliability, and support the ongoing evolution of core systems.
The Role
- Own 2nd/3rd line support across trading and back-office platforms, ensuring high availability and rapid issue resolution.
- Take full lifecycle ownership of incidents and outages, driving root cause analysis and permanent fixes.
- Partner with development, infrastructure, and business teams to deliver seamless, end-to-end support.
- Manage vendor relationships, exchange connectivity, upgrades, and technical client onboarding.
- Support system enhancements, releases, and change initiatives across the platform landscape.
- Deliver operational reporting including compliance, exchange reporting, and platform performance metrics.
- Continuously improve support processes, tooling, and operational best practices.
What We’re Looking For
- Strong technical foundation across Linux/Unix and Windows environments, with solid database skills (SQL, PostgreSQL, MongoDB, Oracle).
- Scripting capability in Python or PowerShell for automation and operational tooling.
- Good understanding of trading lifecycle processes (trading, clearing, settlement, post-trade flows).
- Experience supporting exchange connectivity, market data, and FIX protocols.
- Familiarity with ITIL-based support environments, including incident, problem, and change management.
- Confident communicator with the ability to work directly with traders, vendors, and senior stakeholders.
- Calm, proactive, and solutions-focused under pressure.
Why Join
This is an opportunity to operate at the core of trading technology in a globally connected environment, with real ownership, exposure to front-office workflows, and the chance to drive meaningful improvements across critical systems.
Application Support Engineer employer: Harrington Starr
Contact Detail:
Harrington Starr Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews by practising common technical questions related to trading platforms and support roles. We recommend doing mock interviews with friends or using online resources to get comfortable with the format.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled issues in past roles. This will demonstrate your ability to handle the fast-paced environment of trading and post-trade platforms.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Application Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Application Support Engineer role. Highlight your experience with trading and post-trade platforms, and don’t forget to showcase your technical skills in Linux/Unix and Windows environments.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. Mention specific experiences that relate to the job description.
Showcase Your Problem-Solving Skills: In your application, emphasise your ability to handle incidents and outages. Share examples of how you've driven root cause analysis and implemented permanent fixes in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at Harrington Starr
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Linux/Unix and Windows environments. Be ready to discuss your experience with databases like SQL and PostgreSQL, and don’t forget to highlight your scripting abilities in Python or PowerShell.
✨Understand the Trading Lifecycle
Familiarise yourself with the trading lifecycle processes, including trading, clearing, and settlement. This knowledge will help you demonstrate your understanding of the role and how you can contribute to improving platform reliability.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've handled incidents and outages in the past. Be ready to discuss your approach to root cause analysis and how you’ve implemented permanent fixes to ensure high availability.
✨Communicate Confidently
Practice articulating your thoughts clearly and confidently. You’ll need to interact with traders, vendors, and senior stakeholders, so being able to communicate effectively under pressure is key. Think about scenarios where you’ve successfully collaborated with different teams.