Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and enhance critical energy trading systems in a fast-paced environment.
- Company: Join Harrington Starr, a leading energy trading organisation with a global reach.
- Benefits: Competitive salary, performance bonuses, and career growth opportunities.
- Why this job: Work directly with traders and make a real impact on trading operations.
- Qualifications: 10+ years in IT, 5+ years in energy trading, strong Endur knowledge required.
- Other info: Dynamic role with exposure to advanced trading technologies and global collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Direct message the job poster from Harrington Starr
Senior Application Support Analyst – Commodities Trading (Endur)
Location: London
Contract: Full-time – Hybrid
We’re looking for a hands-on Senior Technologist with deep experience in the commodities trading industry, passionate about technology and skilled in supporting enterprise-wide trading systems. You’ll play a key role in ensuring the smooth operation of business-critical platforms, working closely with traders, risk teams, and developers to deliver both tactical fixes and strategic improvements that drive real business value.
This is a high-impact role in a fast-paced trading environment, requiring strong technical knowledge, business awareness, and the ability to communicate effectively across teams and regions.
Responsibilities
- Provide front-to-back support for commodity trading and live position applications during trading hours.
- Support CTRM and connected upstream/downstream systems for intraday and end-of-day processing.
- Ensure timely execution of batch jobs and take corrective action when needed (e.g. fixing curves, excluding deals/portfolios).
- Proactively monitor system availability and performance, identifying and resolving issues before they impact users.
- Manage communication with internal stakeholders, clients, and vendors regarding incidents, progress updates, and planned changes.
- Log, prioritise, and track support tickets, ensuring fast resolution and excellent service delivery.
- Collaborate with the Service Desk and escalate issues requiring 3rd-level support where appropriate.
- Support continuous improvement of client satisfaction, reliability, and operational efficiency.
Technical Expertise
- 10+ years in IT, with at least 5 years in the energy trading domain.
- Strong functional knowledge of OpenLink Endur, including front-, middle-, and back-office modules (trade capture, confirmations, invoicing, risk management, EOD batch processing, troubleshooting).
- Solid understanding of North American Gas & Power trading lifecycle.
- Experience supporting CTRM applications and related systems, with strong awareness of trade workflow and operations.
- Familiarity with Risk, PnL, and PnL attribution concepts.
- Programming experience in Java, .NET, or similar; knowledge of Endur OpenJVS is an advantage.
- Proficient in SQL and database troubleshooting.
- Comfortable supporting a global team across multiple regions.
- Eagerness to learn and support both third-party and in-house systems.
Non-Technical Skills
- Fluent in English with excellent communication skills across business and technical stakeholders.
- Calm and effective under pressure, with strong analytical and problem-solving ability.
- Self-motivated, organised, and capable of managing multiple priorities in a dynamic trading environment.
- Quick learner with adaptability to new technologies and evolving business needs.
- Collaborative mindset – able to work with geographically distributed teams.
- Flexibility to participate in shift patterns or on-call rotations as required.
Why Join?
- Work directly with traders and risk teams on mission-critical energy trading systems.
- Be part of a high-performing global technology function supporting complex, fast-moving markets.
- Gain exposure to Endur and advanced commodities trading technologies.
- Competitive compensation, performance bonus, and career growth opportunities in a leading energy trading organisation.
If you’re a seasoned technologist with a passion for problem-solving and deep expertise in Endur and commodities trading, we’d love to hear from you.
Referrals increase your chances of interviewing at Harrington Starr by 2x
Get notified about new Application Support Analyst jobs in London Area, United Kingdom.
#J-18808-Ljbffr
Application Support Analyst - Endur employer: Harrington Starr
Contact Detail:
Harrington Starr Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst - Endur
✨Tip Number 1
Network like a pro! Reach out to people in the commodities trading industry, especially those who work with Endur. A friendly message on LinkedIn can open doors and give you insider info about job opportunities.
✨Tip Number 2
Prepare for those interviews! Brush up on your technical knowledge of OpenLink Endur and be ready to discuss your experience with CTRM applications. We want you to showcase your problem-solving skills and how you handle pressure.
✨Tip Number 3
Don’t forget to follow up! After an interview, send a quick thank-you note to express your appreciation. It shows you're genuinely interested and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Application Support Analyst - Endur
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Application Support Analyst role. Highlight your experience with Endur and any relevant commodities trading knowledge. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about technology in the commodities trading space. Let us know how your background makes you a perfect fit for our team.
Showcase Your Technical Skills: Don’t forget to highlight your technical expertise, especially in OpenLink Endur and SQL. We’re keen on seeing how you’ve used these skills in past roles, so give us some solid examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Harrington Starr
✨Know Your Endur Inside Out
Make sure you brush up on your knowledge of OpenLink Endur, especially the front-, middle-, and back-office modules. Be ready to discuss specific scenarios where you've supported these systems, as well as any troubleshooting you've done.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled issues in a fast-paced trading environment. Highlight your analytical skills and how you've managed to keep systems running smoothly under pressure.
✨Communicate Like a Pro
Since this role involves liaising with traders, risk teams, and developers, practice articulating complex technical concepts in simple terms. Think about how you can demonstrate your ability to communicate effectively across different teams.
✨Be Ready for Technical Questions
Expect questions on SQL, database troubleshooting, and programming languages like Java or .NET. Brush up on your technical skills and be prepared to solve problems on the spot during the interview.
