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- Tasks: Maintain, calibrate, and repair a variety of laboratory instruments.
- Company: Leading provider of laboratory instrumentation with a supportive team.
- Benefits: Competitive salary, performance bonuses, and professional development opportunities.
- Why this job: Join a motivated team and gain hands-on experience in a dynamic environment.
- Qualifications: NVQ Level 3 in engineering and customer service experience required.
- Other info: Immediate start available; perfect for tech enthusiasts in Bedfordshire.
The predicted salary is between 36000 - 60000 £ per year.
A leading provider of laboratory instrumentation and technical services is seeking a Workshop Service Engineer to be based at its workshop in Bedfordshire. This role involves the maintenance, calibration, and repair of a wide range of instruments spanning multiple technologies. Full training will be provided for the successful candidate, who will join a motivated and high‑performing technical team.
Responsibilities
- Carrying out preventative maintenance, calibration, and repair on a wide variety of instruments returned to the workshop
- Providing high‑quality technical support to customers via telephone and email
- Preparing accurate cost estimates for work undertaken and ensuring purchase orders are received prior to commencement
- Completing detailed service documentation and maintaining accurate service records
- Managing in‑house support tickets in line with departmental service KPIs
- Performing maintenance, functional checks, and repairs on demonstration and loan equipment
- Managing spare parts inventory in accordance with internal procedures and ensuring accurate reporting
- Maintaining the workshop to meet health and safety standards and ensure a clean, organised working environment
- Ensuring all tools and test equipment are fully operational and that any items requiring annual calibration are properly managed
- Liaising with administrative staff to support efficient workflow and achievement of departmental KPIs
Requirements
- NVQ Level 3 (or equivalent) in electronic engineering, mechanical engineering, or a related technical discipline (minimum requirement)
- Hands‑on technical experience working with complex and sensitive equipment
- Demonstrable customer service experience
- High level of attention to detail
- Self‑motivated, enthusiastic, and able to work independently
- Good computer literacy, including proficiency in MS Office and CRM systems
- Fluent written and spoken English
- Located within south of Bedfordshire for easier commute to the offices
What We Offer
- Competitive base salary with performance‑related bonus
- Comprehensive benefits package
- Opportunities for professional development within a growing organisation
Start Date: Immediate
Workshop Service Engineer - Bedfordshire employer: Harrington Recruitment
Contact Detail:
Harrington Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Service Engineer - Bedfordshire
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend workshops, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend having a few examples ready that showcase your hands-on experience with complex equipment and your customer service skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Workshop Service Engineer position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Workshop Service Engineer - Bedfordshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in electronic or mechanical engineering. We want to see how your skills match the role of Workshop Service Engineer, so don’t be shy about showcasing your hands-on technical experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a great fit. We love seeing enthusiasm and a bit of personality, so let us know what excites you about working with us.
Show Off Your Customer Service Skills: Since this role involves providing technical support to customers, make sure to highlight any customer service experience you have. We appreciate candidates who can communicate effectively and maintain a high level of attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Harrington Recruitment
✨Know Your Instruments
Familiarise yourself with the types of laboratory instruments you'll be working on. Research common issues and maintenance practices related to these technologies. This will show your technical knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or communicated effectively with clients, as this role involves providing support via phone and email.
✨Demonstrate Attention to Detail
Be ready to discuss how you ensure accuracy in your work, especially when preparing cost estimates and maintaining service records. Highlight any previous experiences where your attention to detail made a significant difference.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and departmental KPIs. This shows your interest in the role and helps you understand if the company culture aligns with your values.