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For Companies At a Glance
- Tasks: Be the tech guru for our hospitality clients, solving problems and optimising workflows.
- Company: Join Harri, a hospitality-first tech company making waves globally.
- Benefits: Enjoy structured work, real ownership, and a supportive team environment.
- Why this job: Combine your passion for hospitality with tech to make a real impact.
- Qualifications: Hands-on hospitality experience and a knack for problem-solving.
- Other info: Flexible hiring process with scenario-based video questions to showcase your skills.
The predicted salary is between 36000 - 60000 £ per year.
Were you the person everyone turned to when the system wasn’t quite working? At Harri, our Technical Account Managers sit at the intersection of hospitality operations and technology — and we’re hiring in the UK. This role is ideal for tech-curious hospitality professionals who love problem-solving, systems and figuring out why things behave the way they do.
About you
- Have hands-on hospitality experience
- Became the go-to expert for scheduling, hiring or workforce systems
- Enjoy diagnosing problems and improving workflows
- Can explain technical concepts clearly to non-technical users
What you’ll do
- Act as the technical point of contact for key customers
- Investigate complex platform and configuration issues
- Translate restaurant operations into smart technical solutions
- Work closely with Customer Success, Product and Support teams
Why Harri?
- Hospitality-first technology with global impact
- Structured work, real ownership, no shift patterns
- A team that understands restaurants — because many of us ran them
How we hire
Shortlisted candidates complete short scenario-based video questions focused on problem-solving and technical thinking. If you love systems, structure and solving real-world problems, apply now!
Skills
- Stakeholder Management
- Technical Troubleshooting
- Business Process Optimization
Technical Account Manager employer: Harri
Contact Detail:
Harri Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and tech sectors. Let them know you're on the lookout for a Technical Account Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those scenario-based video questions! Think about real-life problems you've solved in hospitality and how you can translate that into technical solutions. Practise explaining your thought process clearly, as if you're talking to someone who's not tech-savvy.
✨Tip Number 3
Showcase your hands-on experience! When you get the chance to chat with potential employers, highlight specific instances where you became the go-to expert in your previous roles. This will demonstrate your problem-solving skills and technical know-how.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it gives you a better chance to stand out from the crowd. So, what are you waiting for? Get your application in!
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Show Your Hospitality Experience: Make sure to highlight your hands-on experience in hospitality. We want to see how you've tackled real-world challenges and become the go-to person for tech-related issues in your previous roles.
Demonstrate Your Problem-Solving Skills: In your application, share specific examples of how you've diagnosed problems and improved workflows. We love seeing candidates who can think critically and come up with smart solutions!
Keep It Clear and Concise: When explaining your technical skills, remember to keep it simple. We appreciate clarity, especially when it comes to translating complex concepts for non-technical users. Show us you can communicate effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the hiring process.
How to prepare for a job interview at Harri
✨Know Your Tech Inside Out
Make sure you brush up on the technical aspects of the role. Understand the systems and tools that Harri uses, and be ready to discuss how you've tackled similar tech challenges in your past roles. This will show that you're not just a hospitality pro but also a tech-savvy problem solver.
✨Showcase Your Hospitality Experience
Be prepared to share specific examples from your hands-on hospitality experience. Highlight situations where you acted as the go-to person for resolving issues or improving workflows. This will demonstrate your ability to bridge the gap between hospitality operations and technology.
✨Practice Problem-Solving Scenarios
Since the interview includes scenario-based questions, practice articulating your thought process when diagnosing problems. Think about how you would approach a complex issue and explain it clearly, as if you were talking to someone without a technical background.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the technology used, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
