This role is for a Casual Front Office Associate based at Delta Hotels by Marriott Worsley Park Hotel and Country Club M28 2QT.
- Provide a warm, professional welcome and deliver a high standard of guest service throughout check-in, stay and check-out.
- Respond to guest enquiries, anticipate service needs and assist guests with any requests or concerns.
- Prepare and update letters, documents, spreadsheets, reports and other administrative records.
- Maintain systems, ensuring records are accurate and up to date.
- Handle incoming and outgoing post, including distributing correspondence to the appropriate departments.
- Answer telephone calls professionally and communicate clearly with guests, colleagues and other departments.
- Build positive working relationships and support the wider team in achieving common goals.
- Maintain confidentiality of guest, employee and company information and protect company assets.
- Follow all company policies, procedures and professional appearance standards.
- Assist guests with disabilities and ensure individual guest needs are appropriately supported.
- Operate standard office equipment and complete general administrative duties as required.
- Carry out any other reasonable duties as requested by Supervisors.
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Front Office Associate, Casual in Manchester employer: Harri
Franco Manca is an exceptional employer located in the vibrant Soho area of London, offering a dynamic work environment where you can thrive as a People Coordinator. With a strong focus on employee growth, a supportive team culture, and a range of benefits including generous holiday allowances, health plans, and unique perks like free pizzas, you'll find meaningful opportunities to make a real impact while enjoying a fulfilling career in hospitality.
