At a Glance
- Tasks: Lead a vibrant team to deliver outstanding hospitality and create memorable guest experiences.
- Company: Join Incipio, where we curate beautiful spaces for great times.
- Benefits: Enjoy fair pay, free therapy, referral bonuses, and exciting incentive trips.
- Other info: Career growth opportunities and a supportive, diverse team culture.
- Why this job: Be a natural leader and make a real impact in a fun, inclusive environment.
- Qualifications: Experience in hospitality and a genuine passion for guest satisfaction.
The predicted salary is between 26000 - 30000 £ per year.
Incipio curates beautiful spaces with vibrant atmospheres for great times. Our Team Leaders are experts at making their teams feel amazing, with solid experience in delivering outstanding hospitality standards that surprise and delight guests. They encourage their team to love and have pride in their work, setting standards and leading by example. The second step on our career pathway, natural leaders and the best at what they do. We empower our Team Leaders to be approachable, open, honest and respected, and give them the tools to develop process, operations and people.
WHAT YOU’LL BE GETTING UP TO
- Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team
- Ensuring the venue runs efficiently by setting an example and proactively leading your team
- Motivating your team by providing excellent support, training and encouragement
- Working with your management team to drive sales in your venue with the support of your team
WHAT WE’RE LOOKING FOR
- Outstanding hospitality and service skills
- Friendliness and approachability
- A genuine desire to deliver a great experience to our guests
- A decent amount of experience and knowledge in Hospitality
BENEFITS & BEST BITS
- Transparent and fair TRONC Payments
- Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio
- Referral Bonus – refer a friend and once they have passed their probation receive a bonus
- Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows
- Company awards and events
- Incentive Trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)
- Enhanced Maternity, Paternity and Adoption leave
- Incipio FC + Seasonal Socials
- 50% discount for food and drink in all of our venues
Incipio & Inclusivity
We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!
Team Leader in London employer: Harri
Incipio is an exceptional employer that fosters a vibrant and inclusive work culture, empowering Team Leaders to inspire their teams while delivering outstanding hospitality. With benefits like transparent TRONC payments, free therapy sessions, and exciting incentive trips, employees are supported in their personal and professional growth. The company values individuality and inclusivity, making it a rewarding place for those seeking meaningful employment in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Harri. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Harri
Don't be shy about reaching out to Harri directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Leader in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Harri and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Harri
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
