Front Office Lead: Guest Experience Champion in London

Front Office Lead: Guest Experience Champion in London

London Full-Time On-site
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RBH Hospitality Management's Crowne Plaza London Docklands in East London is seeking a Front Office Manager to lead the front desk team, ensure guest satisfaction, and uphold service standards in a vibrant hotel.

You will train staff, manage check-in/out, budgeting, and reporting, with flexibility to work evenings, weekends, and holidays. Experience at least 1–2 years in supervisory front desk roles is essential; Opera PMS experience is a plus.

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Front Office Lead: Guest Experience Champion in London employer: Harri

Franco Manca is an exceptional employer located in the vibrant Soho area of London, offering a dynamic work environment where you can thrive as a People Coordinator. With a strong focus on employee growth, a supportive team culture, and a range of benefits including generous holiday allowances, health plans, and unique perks like free pizzas, you'll find meaningful opportunities to make a real impact while enjoying a fulfilling career in hospitality.

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Contact Details:

Harri Recruitment Team