Village is seeking a Host Manager to lead the lobby team, delivering a warm welcome and personal experience even when guests use self-check-in tech. You’ll read guest needs, resolve issues on the spot, and ensure a memorable check-out that encourages return visits.
You’ll drive upselling, manage wage costs to align with brand standards, and push the team to hit ADR and 100% Club Fill targets while fostering a supportive culture.
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Host Team Leader - Guest Experience & Upsell in Kingswells employer: Harri
Franco Manca is an exceptional employer located in the vibrant Soho area of London, offering a dynamic work environment where you can thrive as a People Coordinator. With a strong focus on employee growth, a supportive team culture, and a range of benefits including generous holiday allowances, health plans, and unique perks like free pizzas, you'll find meaningful opportunities to make a real impact while enjoying a fulfilling career in hospitality.
