Village is seeking a Host Team Leader to be the operational right hand to the manager and the energetic face of the hotel. You will bridge digital efficiency and hospitality, supporting the team, resolving guest issues on the spot, and ensuring the front of house runs smoothly during peak times.
You will drive frontline support, handle reservations, upsell rooms, and resolve complaints politely. You will partner with the manager to hit daily KPIs and balance daily accounts using digital tools
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Front-of-House Team Leader: Guest Experience & Ops in Kingswells employer: Harri
Franco Manca is an exceptional employer located in the vibrant Soho area of London, offering a dynamic work environment where you can thrive as a People Coordinator. With a strong focus on employee growth, a supportive team culture, and a range of benefits including generous holiday allowances, health plans, and unique perks like free pizzas, you'll find meaningful opportunities to make a real impact while enjoying a fulfilling career in hospitality.
