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For Companies At a Glance
- Tasks: Manage customer relationships and provide value from our hospitality tech platform.
- Company: A leading hospitality technology company with a focus on customer success.
- Benefits: No weekend shifts, career progression, and a supportive work environment.
- Why this job: Leverage your restaurant management experience in a rewarding tech role.
- Qualifications: Experience in restaurant management and strong communication skills.
- Other info: Join a growing team that values your hospitality background.
The predicted salary is between 36000 - 60000 £ per year.
A hospitality technology company is expanding its UK Customer Success team and seeks a candidate with restaurant management experience. This role focuses on managing customer relationships, providing value from the platform, and navigating challenging conversations with empathy. Enjoy a career that respects your hospitality background with no weekend shifts, offering real progression opportunities.
Hospitality CSM - Tech Career, No Weekends employer: Harri
Contact Detail:
Harri Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality CSM - Tech Career, No Weekends
✨Tip Number 1
Network like a pro! Reach out to your contacts in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those tricky conversations! Since this role involves navigating challenging discussions, practice your empathy skills. Role-play with a friend or family member to get comfortable with handling tough topics.
✨Tip Number 3
Showcase your restaurant management experience! When you get the chance to chat with potential employers, highlight specific examples of how you've built customer relationships and added value in your previous roles.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications from candidates who are genuinely interested in joining our team. Plus, it makes it easier for us to keep track of your application!
We think you need these skills to ace Hospitality CSM - Tech Career, No Weekends
Some tips for your application 🫡
Show Off Your Hospitality Experience: Make sure to highlight your restaurant management experience in your application. We want to see how your background can bring value to our Customer Success team, so don’t hold back on those relevant skills!
Be Personable and Empathetic: Since this role involves navigating challenging conversations, let your personality shine through in your written application. Use a friendly tone and show us how you can connect with customers on a personal level.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Hospitality CSM role. We love seeing candidates who take the extra step to align with our values.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application more efficiently. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Harri
✨Know Your Hospitality Stuff
Brush up on your restaurant management experience and be ready to share specific examples. Think about how your background can translate into managing customer relationships in a tech environment.
✨Show Empathy in Conversations
Prepare for scenarios where you might need to navigate challenging conversations. Practice responses that demonstrate your ability to empathise with customers while providing solutions.
✨Understand the Tech Platform
Familiarise yourself with the technology the company offers. Being able to discuss how it adds value to customers will show that you're genuinely interested and ready to hit the ground running.
✨Highlight Your Progression Mindset
Express your enthusiasm for growth within the company. Share your career aspirations and how they align with the opportunities available, showing that you’re in it for the long haul.
