Edwardian Hotels London is seeking a Guest Experience Team Leader for The May Fair Hotel in London. You will shape the guest journey from arrival to departure, ensuring every interaction reflects our commitment to excellence.
As a key Front of House leader, you will oversee guest flow, resolve concerns with empathy, and mentor a team to deliver bespoke luxury experiences while collaborating with Concierge, Housekeeping, and F&B.
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Guest Experience Leader - Luxury Hotel Front of House employer: Harri
Franco Manca is an exceptional employer located in the vibrant Soho area of London, offering a dynamic work environment where you can thrive as a People Coordinator. With a strong focus on employee growth, a supportive team culture, and a range of benefits including generous holiday allowances, health plans, and unique perks like free pizzas, you'll find meaningful opportunities to make a real impact while enjoying a fulfilling career in hospitality.
