St Ermin's Hotel, Autograph Collection in London seeks a detail-oriented Reservation/Switchboard Operator. You will handle central switchboard duties, room and F&B reservations, and loyalty servicing for Marriott Bonvoy members, ensuring guest profiles are accurate and up-to-date.
You will respond to guests and travel agents via phone, email and sales channels, managing group reservations and maintaining professional service standards in a fast-paced environment.
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Guest Reservations & Switchboard Specialist in City of Westminster employer: Harri
Franco Manca is an exceptional employer located in the vibrant Soho area of London, offering a dynamic work environment where you can thrive as a People Coordinator. With a strong focus on employee growth, a supportive team culture, and a range of benefits including generous holiday allowances, health plans, and unique perks like free pizzas, you'll find meaningful opportunities to make a real impact while enjoying a fulfilling career in hospitality.