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- Tasks: Build strong relationships with clients and support them in using our hospitality platform.
- Company: A leading hospitality tech company based in Greater London.
- Benefits: No shifts or weekends, promoting work-life balance and career progression.
- Why this job: Join a dynamic team and make a real impact in the hospitality industry.
- Qualifications: Experience as a Restaurant Manager and excellent customer service skills.
- Other info: Great opportunities for personal and professional growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A hospitality technology company in Greater London is seeking a Customer Success representative to build relationships with clients using their platform. Ideal candidates have experience as Restaurant Managers and understand the realities of hiring, scheduling, and customer expectations.
This role promotes work-life balance with no shifts or weekends, offering opportunities for real career progression. If you possess strong customer service skills and a passion for hospitality, we want to hear from you!
Hospitality Tech Customer Success Lead in London employer: Harri UK
Contact Detail:
Harri UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Tech Customer Success Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the hunt for a Customer Success role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Show off your experience! When you get the chance to chat with potential employers, highlight your background as a Restaurant Manager. Share specific examples of how you've tackled hiring and scheduling challenges – it’ll show you understand their world.
✨Tip Number 3
Prepare for those interviews! Research the company and its platform inside out. Think about how you can help clients succeed using their tech, and be ready to discuss how your customer service skills can make a difference.
✨Tip Number 4
Don’t forget to apply through our website! We’re all about making connections, so submitting your application directly can give you an edge. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Hospitality Tech Customer Success Lead in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your understanding of customer expectations and how you've tackled challenges in previous roles.
Tailor Your Experience: Make sure to align your past experiences with the job description. If you've been a Restaurant Manager, mention how those skills translate into building relationships with clients using our platform. We want to see how you can bring your unique background to the table!
Keep It Professional Yet Personal: While we appreciate a friendly tone, remember to keep your application professional. Use clear language and avoid jargon. A personal touch can make your application stand out, so don’t hesitate to share a bit about yourself and why you’re excited about this role.
Apply Through Our Website: We encourage you to apply directly through our website. This not only streamlines the process but also shows us that you're genuinely interested in joining our team. Plus, it’s super easy – just follow the prompts and submit your application!
How to prepare for a job interview at Harri UK
✨Know Your Hospitality Stuff
Brush up on your knowledge of the hospitality industry, especially around hiring and scheduling. Be ready to share your experiences as a Restaurant Manager and how they relate to the role. This will show that you understand the challenges clients face.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully handled customer expectations in the past. Think about specific situations where you went above and beyond for a client. This will demonstrate your passion for customer service and your ability to build strong relationships.
✨Emphasise Work-Life Balance
Since this role promotes work-life balance, be sure to express your appreciation for this aspect during the interview. Share how maintaining a healthy work-life balance has positively impacted your performance in previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, career progression opportunities, and how they support their clients. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
